Infrastructure Engineer II – Reporting & Analytic Capabilities

Genl Mills India Priv LTD; India; On-site; INR 2,600,000 - 4,200,000; Full time

Job summary

General Mills is seeking a skilled professional to support the global Enterprise Reporting and Analytics team, managing platforms like Tableau, Looker, SAP BusinessObjects, Metric Insights, and Power BI. The role emphasizes platform reliability, security, and roadmap planning, with coordination across infrastructure and data teams.

The candidate will drive adoption of standards, build CI/CD pipelines for deployments, and participate in on-call rotations including overnight and weekends as needed.

Qualifications

• Total minimum of 6 years of IT experience with at least 4 years in supporting reporting, analytics, or enterprise platforms.
• Experience in supporting and maintaining enterprise reporting platforms including Tableau, Looker, SAP BusinessObjects, Metric Insights, and Power BI.

Responsibilities

• Support and maintain enterprise reporting platforms with ownership of operational health and stability.
• Configure platforms, manage users, security, licensing, and resolve issues and performance improvements.
• Plan, execute, and validate Tableau Server administration tasks including upgrades and patch deployments.
• Design, build, and maintain CI/CD pipelines for automated deployment of Tableau content and infrastructure changes.
• Coordinate OS and middleware upgrades with infrastructure teams and perform pre-upgrade assessments.
• Establish monitoring enhancements with dashboards and alerting for platform health and usage trends.
• Provide US business hours support with extended off-office hours rotation.

Skills

Communication

Team collaboration

Problem solving

Education

Bachelor's degree

Tools

Tableau

Looker

Power BI

SAP BusinessObjects

Metric Insights

GitOps

ArgoCD

Helm

Kubernetes

Terraform

Python

Bash

PowerShell

Job description

COMPANY OVERVIEW

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.

OVERVIEW

Support the global Enterprise Reporting and Analytics team in managing and enhancing enterprise-supported reporting platforms, including Tableau, Looker, SAP BusinessObjects, Metric Insights, and Power BI. This role carries primary ownership of one or two reporting platforms, covering application maintenance, configuration, support, and roadmap planning. The individual will help deliver reliable reporting capabilities, partner with infrastructure and data teams, guide internal users, and drive adoption of standards and best practices across the reporting ecosystem.

KEY ACCOUNTABILITIES

• Required to support and maintain enterprise reporting platforms, including Tableau, Looker, SAP BusinessObjects, Metric Insights, and Power BI and own the operational health and stability of assigned platforms.
• Configure platforms, manage users and security, support licensing, and resolve break-fix issues and performance improvements.
• Deliver reporting-platform work in projects while coordinating with Enterprise Applications, BASIS, OS, hardware, and network teams.
• Plan, execute, and validate Tableau Server administration tasks including version upgrades and patch deployments.
• Manage site configurations, data source connections, extract refresh schedules, and subscription management.
• Perform pre-upgrade assessments and compatibility checks and coordinate with infrastructure teams for underlying OS and middleware upgrades.
• Design, build, and maintain CI/CD pipelines for automated deployment of Tableau content, platform configurations, and infrastructure changes.
• Manage release packaging, change preparation, deployment to QA and Production, and post-deployment validation.
• Coordinate and execute periodic OS-level security patching, middleware upgrades, and application-server updates for reporting-platform hosts.
• Enhance platform monitoring capabilities by creating alerting policies and building dashboards to track platform health, usage trends, extract performance, and capacity utilization.
• US business hours support - The role requires providing extended off-office hours shift coverage and overnight and weekends/holidays on-call support on a weekly rotational basis.

MINIMUM QUALIFICATIONS

• Hold a full-time graduation from an accredited university.
• Bring a total minimum of 6 years of IT experience with a relevant minimum of 4 years of experience in supporting reporting, analytics, or other enterprise application platforms.
• Support and maintain enterprise reporting platforms, including Tableau, Looker, SAP BusinessObjects, Metric Insights, and Power BI.

PREFERRED QUALIFICATIONS

• Having experience with multiple reporting and analytics tools for maintenance and support including Tableau, Metric Insights, SAP BusinessObjects, Power BI, or Looker will be a preferred advantage.
• Have exposure to tools such as CDSW and R-Studio Connect.
• Familiarity with GitOps practices, ArgoCD, Helm, or Kubernetes-based deployment patterns.
• Develop and maintain Terraform modules for Infrastructure as Code (IaC) to host reporting platforms.
• Knowledge of certificate lifecycle management, secrets management, and identity and access management.
• Experience in scripting and automation using Python, Bash, or PowerShell for operational task automation, data processing, and platform management.
• Ability to leverage AI capabilities where they deliver business value to improve support, operations, and user productivity.
• Certification in reporting platform administration in any of - Tableau, Looker, SAP BusinessObjects, Metric Insights, and Power BI.

ELIGIBILITY

Applicants must meet minimum age qualifications in the country in which the job is located.

New possibilities. Bold thinking. Real heart. Build remarkable brands with remarkable people. At General Mills, we make food the world loves. Across 100+ markets, we come together to create, innovate and grow. Here, you'll do meaningful work and help to lead the future of food at a company that stands for good.