Infrastructure Engineer II – Regional

General Mills; Mumbai; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

General Mills India is seeking an experienced IT Infrastructure professional to oversee digital and technology infrastructure for offices, manufacturing facilities, and distribution centers in India. The role emphasizes alignment with global infrastructure standards and collaboration with global stakeholders.

You will lead second-level end-user support, manage data center operations, and drive end-to-end IT projects while ensuring availability and DR/BCP readiness.

Qualifications

• 7–10 years of relevant work experience.
• Basic understanding of cloud infrastructure with foundational certifications.
• Experience with high availability and disaster recovery.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced team environment.
• Flexible and proactive attitude.

Responsibilities

• Accountable for second level support for end user IT services including AV.
• Manage asset lifecycle from purchase to disposal.
• Prepare and review BOQ for AV requirements and upgrades.
• Oversee data center/server rooms and network cabling.
• Forecast spending vs budget and coordinate with finance and stakeholders.
• Handle multiple vendors and partners for IT services.
• Coordinate with networks, servers, VOIP, and related IT teams.
• Support Sr Mgmt. and VIP IT needs.
• Engage with global stakeholders on changes and implementations.
• Prepare reports and dashboards for the team.
• Escalation handling to provide solutions.
• DR/BCP responsibilities.
• Lead end-to-end IT projects from scope to delivery and documentation.
• Understand IT Audit scope and processes.

Job description

Company Overview

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.

Overview

• Ideal for person who is looking for an enthusiastic individual to contribute to the Transformation initiative.
• This role has overall accountabilities for Digital and Technology infrastructure for offices, manufacturing facilities, distribution centers within India. This function is responsible for ensuring execution of Global Infrastructure strategies and plans within India and broader global GMI locations.
• Engaging leadership in working with key business partners, Solution Managers, D&T teams and Vendors. This position is critical for supporting global and regional projects/initiatives and day to day operations in alignment with GMI standards and best practices. This role also plays a key role in navigating and connecting India teams and resources with critical global infrastructure needs.

Key Accountabilities

• Accountable for second level support for end user support including audio visual services.
• Good understanding of asset life cycle management from purchase to disposal.
• Knowledgeable in preparing & reviewing BOQ for AV requirements and upgrades.
• Experienced in managing data center/server rooms for various upgrades and health-checks along with knowledge on network cabling (active & passive cabling).
• Analyzing spending vs budget trend and sharing forecast related to upcoming spends and working with finance team as well as stakeholders.
• Experience in managing multiple vendors and partners for various support and services
• Coordinating with different teams within IT like networks, servers, VOIP & other functions as appropriate.
• Managing & supporting Sr Mgmt. and VIP users for their IT requirements and issues.
• Engaging with global stakeholders to determine upcoming changes and implementations.
• Prepare reports and team dashboards.
• Involvement in escalation from users and support groups to provide appropriate solutions.
• Responsible for DR as part of overall BCP.
• Experience in handling & managing end to end projects that includes defining scope, planning, scheduling, execution & documentation.
• Knowledge on IT Audit and its scope, requirement & fulfillment by following defined processes.
• Willing to work after hours and on weekends as needed, and to provide on-call support on a rotating basis

Minimum Qualifications

• Education: Full-time graduation from an accredited university
• Minimum 7-10 years of relevant work experience
• Basic understanding of cloud infrastructure with foundational certifications
• Experience working with high availability & disaster recovery, etc.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced team environment.
• Flexible, reliable, can take initiative, can deal with responsibility, and have a "can do" mentality.

Preferred Qualifications

• Experience in consumer food industry considered is a plus
• Agile Certifications

ELIGIBILITY

Applicants must meet minimum age qualifications in the country in which the job is located.