Infrastructure Engineer I

American Express; Gurugram District; On-site; INR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

Competitive base salaries

Bonus incentives

Support for financial well-being and R

Comprehensive medical, dental, vision,

Job summary

American Express is seeking a senior software/DevOps engineer to design, develop, and automate monitoring and infrastructure solutions in a cloud-heavy environment. You will collaborate across operations, engineering, and security teams to maintain availability and drive modernization initiatives.

The role requires deep experience with Python and Go, plus strong Linux and cloud platform knowledge (AWS/GCP/Azure). Familiarity with Kubernetes, Docker, OpenShift and Ansible is expected.

Qualifications

• 10+ years of industry experience with 3+ years of software development in Python and Go.
• Experience in Java8+ and Spring/Spring Boot is a plus.
• Understanding of Linux functionalities and shell scripting.
• Experience in cloud platforms such as AWS, GCP and Azure.
• Good understanding of containers and orchestration (Docker, Kubernetes, OpenShift).
• Experience with automation tools (Ansible).
• Experience with NoSQL databases such as Couchbase.
• Ability to work with IaaS, PaaS and CD tools; strong communication skills.

Responsibilities

• Works closely with Operations and Engineering to identify feature sets for cloud platforms to ensure availability and reduce toil.
• Performs hands-on architecture, design and development of monitoring systems for infrastructure and application availability.
• Supports day-to-day infrastructure operations across Windows and Linux servers; provisioning, builds, deployments, and maintenance.
• Monitors infrastructure health, capacity, and performance; investigates and resolves incidents within SLAs.
• Collaborates with application, database, network, storage, security, and cloud teams; participates in project implementations.

Skills

Python

Go

Java

Shell scripting

AWS

GCP

Azure

Docker

Kubernetes

OpenShift

Ansible

Couchbase

Education

Bachelor's or Master's in CS/CE

Tools

Docker

Kubernetes

OpenShift

Ansible

Job description

Job Description:

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Responsibilities

• Works closely with Operations and Engineering Teams to identify feature sets that impact private and public cloud platforms to ensure availability and reduce toil

• Performs hands-on architecture, design and development of monitoring systems to provide continuous support for ongoing infrastructure and application availability

• Understands current incidents and provides solutions to detect, recover, and prevent re-occurrence.

• Support day-to-day infrastructure operations across Windows and Linux server environments along with server administration, configuration, maintenance, and troubleshooting.
• Monitor infrastructure health, availability, capacity, and performance & investigate and resolve infrastructure incidents and service requests within defined SLAs.
• Assist with server provisioning, builds, deployments, decommissioning & support infrastructure migration, technology refresh, and modernization projects.
• Perform system-level troubleshooting, log analysis, and performance optimization.
• Support user access management, permissions, and system configuration activities.
• Maintain infrastructure security, OS hardening, and compliance standards.
• Assist with storage, file systems, networking, DNS, and connectivity troubleshooting.
• Participate in incident, problem, and change management processes.
• Support root cause analysis (RCA) and implementation of preventive measures.
• Assist with backup, recovery, high availability, and disaster recovery activities.
• Support automation and scripting using PowerShell, Shell, Python, or Ansible.
• Collaborate with application, database, network, storage, security, and cloud teams.
• Participate in project implementation, testing, cutover, and post-deployment support.
• Maintain SOPs, technical documentation, operational runbooks, and audit evidence.
• Demonstrate strong problem-solving, ownership, teamwork, and ability to balance BAU operations with project deliverables.

Qualifications

• Bachelors degree or master’s degree in Computer Science, Computer Engineering or equivalent work experience

• 10+ years of industry experience with 3+ years of software development experience in Python and Go.

• Experience in Java8+ and Spring/Spring Boot frameworks is a plus, but not required

• Understanding of Linux functionalities / features as well as good experience of shell scripting

• Experience in clouds platforms such as AWS, GCP and Azure is beneficial

• Good understanding of Container & Orchestration Technologies such as Docker, Kubernetes, and OpenShift

• Experience in automation tools such as Ansible

• Experience in NoSQL databases such as Couchbase preferred

• Ability to work with Infrastructures and Platforms including IaaS, PaaS, Cloud technologies and tools for Continuous Delivery (CD)

• Ability to effectively interpret technical and business objectives and challenges and articulate solutions

• Good written and verbal communication skills

At American Express, our culture is built on a 175-year history of innovation,shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help we define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.