Infrastructure and Operations Specialist

Synechron Technologies; Vellanki Agros; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Synechron Technologies is hiring for Infrastructure & Operations with 7–12 years of IT infra experience. The role covers Citrix Cloud & AVD, Azure, Windows infrastructure, VMware, and MFT/FTP administration to ensure reliable platforms and services.

Candidates should have strong monitoring and automation mindset, with familiarity in Grafana/Azure Monitor, and a Bachelor’s degree in a relevant field. Certifications like AZ-104 and ITIL are advantageous.

Qualifications

• Bachelor's degree or equivalent in CS/IT/Engineering.
• Certifications in Microsoft Azure / Windows Server / Citrix / VMware are preferred.
• Hands-on experience with Azure, Citrix Cloud, AVD, Windows admin, VMware, and MFT/FTP.
• ITIL, monitoring and automation knowledge desirable.

Education

Bachelor’s degree in CS/IT/Engineering

AZ-104 or Azure Admin cert

Windows Server / VMware certs

ITIL certs desirable

Tools

Citrix Cloud & AVD

Microsoft Azure

Windows Server & AD

VMware

MFT/FTP

Grafana

Azure Monitor

Job description

Infrastructure & Operations Experience Required

• Overall Experience: 7–12 years of relevant IT infrastructure experience.
• Citrix Cloud & AVD: 7–12 years of experience administering and supporting virtual applications and desktops, including user access, session management, policies, application delivery, troubleshooting, and performance optimisation.
• Microsoft Azure: 5–8 years of experience administering and supporting Azure resources, virtual machines, networking, identity/access, storage, monitoring, and operational troubleshooting.
• Windows Infrastructure: 7–12 years of experience administering and supporting Windows Servers and endpoints, Active Directory, Group Policy, patching, system health, security, and troubleshooting.
• VMware: 5–10 years of experience supporting and administering virtualised infrastructure, including virtual machines, resource utilisation, capacity, performance, and availability.
• MFT/FTP: 3–5 years of experience administering and operationally supporting managed file transfer and FTP services, including user access, file‑transfer monitoring, troubleshooting, and connectivity issues.

Preferred Experience

• Experience monitoring infrastructure and application health using Grafana, Azure Monitor, and related monitoring tools.
• Ability to identify opportunities to automate repetitive administrative tasks, improve monitoring and alerting, standardise operational processes, and enhance platform reliability.
• Experience maintaining technical documentation, operational procedures, and knowledge articles while adhering to security, compliance, and organisational standards.

Education Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical discipline.
• Relevant certifications in Microsoft Azure, Windows Server, Citrix, VMware, or Cloud Infrastructure preferred.
• Certifications such as Microsoft Certified: Azure Administrator Associate (AZ-104), Azure Virtual Desktop-related certifications, Citrix certifications, or VMware certifications are advantageous.
• ITIL, monitoring/observability, automation, and infrastructure operations knowledge or certifications are desirable.
• Relevant hands‑on experience across Azure, Citrix Cloud, AVD, Windows administration, VMware, MFT/FTP, Grafana, Azure Monitor, and enterprise infrastructure support may be considered in lieu of specific certifications.

S YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Candidate Application Notice Experience Level Senior Level