Information Technology Technician

K.R. Mangalam World School; South City; On-site; INR 240,000 - 400,000; Full time

Job summary

K.R. Mangalam World School seeks an IT Technician to support staff with technology issues, manage networks, and maintain computer systems at the South City Gurugram campus. The role includes installing biometric systems, printers, IP cameras, and projectors, with an emphasis on reliable service and security.

The ideal candidate has 2+ years in education, strong Windows/Mac skills, good communication, and customer service abilities. On-site position with opportunities to grow in IT services.

Qualifications

• At least 2 years of work experience (Education Industry)
• Advanced knowledge in commonly used Mac and Windows operating systems
• Effective verbal and written communication skills
• Excellent customer service skills
• Exemplary problem-solving skills
• Experience with networking protocols
• Associate degree; Bachelors degree in IT or any related field preferred
• IT technician certification preferred

Responsibilities

• Assists employees with technology issues
• Reports network interruptions and server outages
• Troubleshoots system errors and failures
• Scans for and removes computer viruses
• Repairs and maintains computers and laptops
• Monitors support requests and documents all processes
• Develops and maintains preventive measures to avoid internet-related interruption
• Installation and maintenance of Biometric systems, Printers, IP Cameras, and Projectors.

Skills

Mac & Windows OS

Networking

Customer service

Problem solving

Communication

Education

Associate degree

Bachelor’s in IT or related

IT technician certification

Tools

Biometric systems

Printers

IP Cameras

Projectors

Job description

|| Greetings from K.R. Mangalam World School ||

Position - IT Technician

Location -South city1 Gurugram

Role & responsibilities:

• Assists employees with technology issues
• Reports network interruptions and server outages
• Troubleshoots system errors and failures
• Scans for and removes computer viruses
• Repairs and maintains computers and laptops
• Monitors support requests and documents all processes
• Develops and maintains preventive measures to avoid internet-related interruption
• Installation and maintenance of Biometric systems, Printers, IP Cameras, and Projectors.

Preferred candidate profile

• At least 2 years of work experience (Education Industry)
• Advanced knowledge in commonly used Mac and Windows operating systems
• Effective verbal and written communication skills
• Excellent customer service skills
• Exemplary problem-solving skills
• Experience with networking protocols
• Associate degree; Bachelors degree in IT or any related field preferred
• IT technician certification preferred