Information Technology Operations Analyst

Tata Consultancy Services; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

A leading IT services provider in India is seeking a Control-M Administrator (L2 Support) to join their IT Operations team. The role involves monitoring and troubleshooting batch jobs using Control-M scheduling tools. Candidates should have 5-8 years of experience in this domain, with strong analytical and problem-solving skills. The position offers a full-time employment opportunity in a dynamic and collaborative environment.

Qualifications

• 5–8 years experience in a similar role.
• Proven experience with Control‑M scheduling.
• Knowledge of Unix/Linux and Windows environments.
• Familiarity with ITIL processes and incident management.
• Strong analytical and problem-solving skills.

Responsibilities

• Monitor and ensure smooth execution of batch jobs.
• Troubleshoot issues related to job scheduling.
• Coordinate with other teams for incident management.
• Provide L2 support for Control-M-related issues.

Skills

Control-M job scheduling tool

Unix/Linux knowledge

Windows environments

ITIL processes

Analytical skills

Problem-solving skills

Communication skills

Coordination abilities

Job description

Control-M Administrator (L2 Support)

Experience: 5–8 years

Employment Type: Full-time

About the Role: We are looking for a Control‑M L2 Support Engineer to join our IT Operations team. This role involves monitoring, troubleshooting, and ensuring smooth execution of batch jobs using Control‑M scheduling tools.

Required Skills:

• Hands‑on experience with Control‑M job scheduling tool.
• Basic knowledge of Unix/Linux and Windows environments.
• Familiarity with ITIL processes and incident management.
• Strong analytical and problem‑solving skills.
• Good communication and coordination abilities.