Infor CloudSuite Administrator

Zorba AI; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Zorba AI is seeking an experienced Infor CloudSuite Administrator with strong expertise in Infor LN administration and hands-on management of Infor CloudSuite environments. The role focuses on ERP administration, integrations, security, environment management, and cloud/hybrid ERP landscapes.

You will provide technical guidance across DEV, TEST, and PROD, enforce standards, troubleshoot issues, and mentor a small team, ensuring availability and adherence to enterprise policies.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent.
• 5+ years in Infor LN administration and 3+ years in Infor CloudSuite administration.
• Experience with DEV, TEST and PROD environments and cloud/hybrid ERP setups.
• Strong troubleshooting, security, and environment management skills.
• Exposure to ION, IDM, and release management processes.

Responsibilities

• Provide expert administration for Infor CloudSuite LN across DEV, TEST, and PROD environments.
• Manage CloudSuite/LN environments ensuring availability and adherence to standards.
• Enforce administration standards and act as a quality checkpoint.
• Manage user access, roles, security, and identity integration (Entra ID/SSO).
• Guide teams on job management, monitoring, and error handling.
• Coordinate with Infor Cloud Ops for production issues and escalations.
• Provide guidance on IDM, Factory Track setup, and data-related configurations.
• Advise on release management, versioning, and controlled promotions of changes.

Skills

Infor LN administration

Infor CloudSuite administration

DEV TEST PROD environments

ION Desk

API Gateway concepts

User access security identity

Entra ID / SSO

Job management monitoring

Factory Track configuration

Infor Document Management IDM

Release management

Hybrid cloud/on-premise

LN Transfer Services Data Lake

Coordination with Infor Cloud Ops

Education

Bachelor's degree in Engineering/CS/IT

Tools

Infor ERP LN

Infor CloudSuite

ION Desk

API Gateway

Entra ID

Enterprise Connector

Data Lake

LN Transfer Services

Job description

We are looking for an experienced Infor CloudSuite Administrator with strong expertise in Infor LN administration and hands-on experience managing Infor CloudSuite environments. The ideal candidate will have a strong understanding of ERP administration, integrations, security, environment management, and cloud/hybrid ERP landscapes.

The candidate should be capable of providing technical guidance across DEV, TEST, and PROD environments, enforcing administration standards, troubleshooting issues, and mentoring team members.

Experience

• 5-8 years of overall experience.
• 5+ years of Infor LN Administration experience.
• 3+ years of Infor CloudSuite administration experience is mandatory.
• Experience working in cloud or hybrid ERP environments.

Key Technical Skills

• Strong hands-on experience with Infor ERP LN / Infor CloudSuite.
• In-depth understanding of Infor LN administration and environment management.
• Experience managing DEV, TEST, and PROD environments.
• Strong knowledge of ION integrations and ION Desk.
• Understanding of API Gateway concepts and integration troubleshooting.
• Experience with user access, roles, security models, and identity integration.
• Knowledge of Microsoft Entra ID / SSO.
• Experience with job management, system monitoring, error handling, and troubleshooting.
• Exposure to Factory Track configuration and administration.
• Exposure to Infor Document Management (IDM) configuration.
• Knowledge of release management, versioning, and controlled promotion of changes.
• Experience with hybrid environments involving Enterprise Connector, LN Transfer Services, and Data Lake.
• Understanding of coordination and issue resolution with Infor Cloud Ops.

Roles & Responsibilities

• Provide expert administration and technical guidance for Infor CloudSuite LN across DEV, TEST, and PROD environments.
• Manage and support CloudSuite/LN environments while ensuring availability, stability, and adherence to enterprise standards.
• Act as a quality checkpoint to ensure configurations, administration practices, and processes follow established standards.
• Manage and advise on user access, roles, security, and identity integration.
• Support Entra ID / SSO related administration and troubleshooting.
• Guide teams on job management, system monitoring, error handling, and operational best practices.
• Monitor and troubleshoot integrations using ION Desk and API Gateway concepts.
• Support integration-related issues and coordinate with relevant technical teams.
• Provide technical guidance for Factory Track setup and Infor Document Management (IDM) configuration.
• Advise development and support teams on release management, versioning, and controlled promotion of changes.
• Provide guidance on hybrid cloud/on-premise considerations.
• Support administration and best practices around Enterprise Connector, LN Transfer Services, and Data Lake.
• Coordinate with Infor Cloud Ops for production issues, troubleshooting, resolution approaches, and appropriate escalation.
• Identify administration risks and recommend improvements to environment stability and operational processes.
• Coach and mentor junior team members and promote consistent administration standards.
• Ensure project deliverables are completed within agreed timelines and quality standards.

Education

• Bachelor's degree in Engineering, Computer Science, Information Technology, or an equivalent qualification.

Generic / Managerial Skills

• Strong communication and interpersonal skills.
• Self-driven and accountable for project deliverables.
• Ability to work independently and collaboratively with cross-functional teams.
• Strong troubleshooting and problem-solving skills.
• Ability to coach and mentor a small technical team.
• Ability to communicate effectively with technical teams, business stakeholders, and cloud operations teams.

Skills: ln,infor ln administration,infor cloudsuite admin