Infor CloudSuite Administrator

Zorba AI; Gurugram District; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Zorba AI is seeking an experienced Infor CloudSuite Administrator to manage Infor LN administration and CloudSuite environments in a cloud/hybrid ERP landscape. The role requires guiding DEV/TEST/PROD environments, enforcing admin standards, and mentoring a technical team.

The candidate should have 5–8 years of overall experience, with 5+ years in Infor LN Administration and 3+ years in Infor CloudSuite administration, plus cloud/hybrid ERP exposure.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent.
• 5+ years of Infor LN Administration experience.

Responsibilities

• Provide expert administration and technical guidance for Infor CloudSuite LN across DEV, TEST, and PROD environments.
• Manage and support CloudSuite/LN environments while ensuring availability, stability, and adherence to enterprise standards.
• Act as a quality checkpoint to ensure configurations, administration practices, and processes follow established standards.
• Manage and advise on user access, roles, security, and identity integration.
• Support Entra ID / SSO related administration and troubleshooting.
• Guide teams on job management, system monitoring, error handling, and operational best practices.
• Monitor and troubleshoot integrations using ION Desk and API Gateway concepts.
• Support integration-related issues and coordinate with relevant technical teams.
• Provide technical guidance for Factory Track setup and Infor Document Management (IDM) configuration.
• Advise development and support teams on release management, versioning, and controlled promotion of changes.
• Provide guidance on hybrid cloud/on-premise considerations.
• Support administration and best practices around Enterprise Connector, LN Transfer Services, and Data Lake.
• Coordinate with Infor Cloud Ops for production issues, troubleshooting, resolution approaches, and appropriate escalation.
• Identify administration risks and recommend improvements to environment stability and operational processes.
• Coach and mentor junior team members and promote consistent administration standards.
• Ensure project deliverables are completed within agreed timelines and quality standards.

Skills

Infor LN Administration

Infor CloudSuite

DEV/TEST/PROD environments

ION Desk

API Gateway

Security & IAM

Entra ID/SSO

Job management

Data Lake

Hybrid Cloud/On-prem

Education

Bachelor's degree in Engineering/CS/IT

Tools

ION Desk

Enterprise Connector

LN Transfer Services

Job description

We are looking for an experienced Infor CloudSuite Administrator with strong expertise in Infor LN administration and hands-on experience managing Infor CloudSuite environments. The ideal candidate will have a strong understanding of ERP administration, integrations, security, environment management, and cloud/hybrid ERP landscapes.

The candidate should be capable of providing technical guidance across DEV, TEST, and PROD environments, enforcing administration standards, troubleshooting issues, and mentoring team members.

Experience

• 5-8 years of overall experience.
• 5+ years of Infor LN Administration experience.
• 3+ years of Infor CloudSuite administration experience is mandatory.
• Experience working in cloud or hybrid ERP environments.

Key Technical Skills

• Strong hands-on experience with Infor ERP LN / Infor CloudSuite.
• In-depth understanding of Infor LN administration and environment management.
• Experience managing DEV, TEST, and PROD environments.
• Strong knowledge of ION integrations and ION Desk.
• Understanding of API Gateway concepts and integration troubleshooting.
• Experience with user access, roles, security models, and identity integration.
• Knowledge of Microsoft Entra ID / SSO.
• Experience with job management, system monitoring, error handling, and troubleshooting.
• Exposure to Factory Track configuration and administration.
• Exposure to Infor Document Management (IDM) configuration.
• Knowledge of release management, versioning, and controlled promotion of changes.
• Experience with hybrid environments involving Enterprise Connector, LN Transfer Services, and Data Lake.
• Understanding of coordination and issue resolution with Infor Cloud Ops.

Roles & Responsibilities

• Provide expert administration and technical guidance for Infor CloudSuite LN across DEV, TEST, and PROD environments.
• Manage and support CloudSuite/LN environments while ensuring availability, stability, and adherence to enterprise standards.
• Act as a quality checkpoint to ensure configurations, administration practices, and processes follow established standards.
• Manage and advise on user access, roles, security, and identity integration.
• Support Entra ID / SSO related administration and troubleshooting.
• Guide teams on job management, system monitoring, error handling, and operational best practices.
• Monitor and troubleshoot integrations using ION Desk and API Gateway concepts.
• Support integration-related issues and coordinate with relevant technical teams.
• Provide technical guidance for Factory Track setup and Infor Document Management (IDM) configuration.
• Advise development and support teams on release management, versioning, and controlled promotion of changes.
• Provide guidance on hybrid cloud/on-premise considerations.
• Support administration and best practices around Enterprise Connector, LN Transfer Services, and Data Lake.
• Coordinate with Infor Cloud Ops for production issues, troubleshooting, resolution approaches, and appropriate escalation.
• Identify administration risks and recommend improvements to environment stability and operational processes.
• Coach and mentor junior team members and promote consistent administration standards.
• Ensure project deliverables are completed within agreed timelines and quality standards.

Education

• Bachelor's degree in Engineering, Computer Science, Information Technology, or an equivalent qualification.

Generic / Managerial Skills

• Strong communication and interpersonal skills.
• Self-driven and accountable for project deliverables.
• Ability to work independently and collaboratively with cross-functional teams.
• Strong troubleshooting and problem-solving skills.
• Ability to coach and mentor a small technical team.
• Ability to communicate effectively with technical teams, business stakeholders, and cloud operations teams.

Skills: ln,infor ln administration,infor cloudsuite admin