Infor CloudSuite Administrator

Zorba AI; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Zorba AI in Bengaluru, India is seeking an experienced Infor CloudSuite Administrator with strong Infor LN administration expertise. The role focuses on environmental management across DEV, TEST, and PROD, ensuring security, integrations, and performance in cloud/hybrid ERP landscapes.

The candidate will guide teams, troubleshoot ION Desk and API Gateway based integrations, and mentor a small technical team.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent.
• 5+ years of Infor LN Administration experience.
• 3+ years of Infor CloudSuite administration experience.
• Experience in cloud or hybrid ERP environments.
• Strong understanding of ERP administration, integrations, security, and environment management.

Responsibilities

• Provide expert administration and technical guidance for Infor CloudSuite LN across DEV, TEST, and PROD environments.
• Manage and support CloudSuite/LN environments ensuring availability, stability, and adherence to enterprise standards.
• Ensure configurations and administration practices follow established standards and act as a quality checkpoint.
• Manage user access, roles, security, and identity integration.
• Support Entra ID / SSO administration and troubleshooting.
• Guide teams on job management, system monitoring, and operational best practices.
• Monitor and troubleshoot integrations using ION Desk and API Gateway concepts.
• Coordinate with Infor Cloud Ops for production issues and escalation.
• Mentor junior team members and promote consistent administration standards.

Skills

Infor LN Administration

Infor CloudSuite administration

DEV/TEST/PROD environments management

Cloud/hybrid ERP experience

ION Desk

API Gateway concepts

Security and identity integration

Entra ID / SSO

Environment management

Troubleshooting

Education

Bachelor's degree in Engineering/CS/IT

Tools

ION Desk

API Gateway

Entra ID / SSO

LN Transfer Services

Data Lake

Job description

We are looking for an experienced Infor CloudSuite Administrator with strong expertise in Infor LN administration and hands-on experience managing Infor CloudSuite environments. The ideal candidate will have a strong understanding of ERP administration, integrations, security, environment management, and cloud/hybrid ERP landscapes.

The candidate should be capable of providing technical guidance across DEV, TEST, and PROD environments, enforcing administration standards, troubleshooting issues, and mentoring team members.

Experience

• 5-8 years of overall experience.
• 5+ years of Infor LN Administration experience.
• 3+ years of Infor CloudSuite administration experience is mandatory.
• Experience working in cloud or hybrid ERP environments.

Key Technical Skills

• Strong hands-on experience with Infor ERP LN / Infor CloudSuite.
• In-depth understanding of Infor LN administration and environment management.
• Experience managing DEV, TEST, and PROD environments.
• Strong knowledge of ION integrations and ION Desk.
• Understanding of API Gateway concepts and integration troubleshooting.
• Experience with user access, roles, security models, and identity integration.
• Knowledge of Microsoft Entra ID / SSO.
• Experience with job management, system monitoring, error handling, and troubleshooting.
• Exposure to Factory Track configuration and administration.
• Exposure to Infor Document Management (IDM) configuration.
• Knowledge of release management, versioning, and controlled promotion of changes.
• Experience with hybrid environments involving Enterprise Connector, LN Transfer Services, and Data Lake.
• Understanding of coordination and issue resolution with Infor Cloud Ops.

Roles & Responsibilities

• Provide expert administration and technical guidance for Infor CloudSuite LN across DEV, TEST, and PROD environments.
• Manage and support CloudSuite/LN environments while ensuring availability, stability, and adherence to enterprise standards.
• Act as a quality checkpoint to ensure configurations, administration practices, and processes follow established standards.
• Manage and advise on user access, roles, security, and identity integration.
• Support Entra ID / SSO related administration and troubleshooting.
• Guide teams on job management, system monitoring, error handling, and operational best practices.
• Monitor and troubleshoot integrations using ION Desk and API Gateway concepts.
• Support integration-related issues and coordinate with relevant technical teams.
• Provide technical guidance for Factory Track setup and Infor Document Management (IDM) configuration.
• Advise development and support teams on release management, versioning, and controlled promotion of changes.
• Provide guidance on hybrid cloud/on-premise considerations.
• Support administration and best practices around Enterprise Connector, LN Transfer Services, and Data Lake.
• Coordinate with Infor Cloud Ops for production issues, troubleshooting, resolution approaches, and appropriate escalation.
• Identify administration risks and recommend improvements to environment stability and operational processes.
• Coach and mentor junior team members and promote consistent administration standards.
• Ensure project deliverables are completed within agreed timelines and quality standards.

Education

• Bachelor's degree in Engineering, Computer Science, Information Technology, or an equivalent qualification.

Generic / Managerial Skills

• Strong communication and interpersonal skills.
• Self-driven and accountable for project deliverables.
• Ability to work independently and collaboratively with cross-functional teams.
• Strong troubleshooting and problem-solving skills.
• Ability to coach and mentor a small technical team.
• Ability to communicate effectively with technical teams, business stakeholders, and cloud operations teams.

Skills: ln,infor ln administration,infor cloudsuite admin