IND_75809045_Supervisor Operations

Bcd-e53600d2; Bengaluru; Hybrid; INR 600,000 - 900,000; Full time

Benefits offered by this job

Flexible working hours

Work-from-home or remote opportunities

Opportunities to grow your skillset

Generous vacation days

Travel industry professional perks and

Job summary

BCD is seeking a Supervisor Operations in Bengaluru to lead a high-performing travel operations team. You will guide training, coach staff, and ensure delivery of quality service across the travel reservations process and related technology platforms.

You will develop curricula, collaborate with Team Leaders and a operations manager, monitor program effectiveness, and keep stakeholders updated while fostering a positive learning environment and strong customer focus.

Qualifications

• You have experience in the travel domain.
• Strong leadership and team-motivation track record.
• Experience with airline GDS and travel technology.
• Excellent communication and interpersonal skills.

Responsibilities

• Create and maintain a positive and professional learning environment.
• Develop training curricula by attending calls and meetings to identify customer requirements.
• Partner with Team Leaders and operations manager for course deliverables, risks, and determine specific training needs for staff.
• Create high quality deliverables within projected deadlines.
• Monitor effectiveness of the training program and make recommendations for improvement when necessary.
• Coach and provide support to the staff for the assigned process.

Skills

Travel domain experience

Team leadership

Coaching and training

MS Office Proficiency

Tools

Airline GDS

MS Office

Job description

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IND_75809045_Supervisor Operations

Date: Oct 26, 2026

Location: IN, Bangalore, Office (SSC), India, APAC

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!

Supervisor Operations

If you have any inquiries, please contact Chaitra Nagaraj, Talent Acquisition Partner

In this role, you will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the team's potential. To be successful as a team leader, you should have a track record of team motivation and positive results. Ultimately, a top-notch team leader should display excellent interpersonal skills to build quality relationships with the team and with customers, be goal-driven, and manage the day-to-day activities of the team efficiently.

As a Supervisor Operations, you will

Create and maintain a positive and professional learning environment

Develop process curriculum by attending conference calls and meetings to identify customer requirements

Partner with Team Leaders and operations manager for course deliverables, establish expectations and risks, and determine specific training needs for the staff

Create high quality deliverables within projected deadlines

Monitor effectiveness of the training program and make recommendations for improvement when necessary

Coach and provide support to the staff for the assigned process

About you

You have experience in the travel domain

Expert hands-on knowledge on all aspects of the travel reservations process and technology products, including airline GDS

Ability to understand the big picture and offer suggestions and feedback to improve the overall operation

Working knowledge of all MS applications including Word, Project, Excel, PowerPoint

Good oral and written communication skills. Ability to foster effective teamwork and demonstrates adaptability and flexibility

About us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). W e’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel .

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD .

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively . For accommodation requests or further information, contact our Talent Acquisition department at [e-mail]