Incident Manager

Tata Consultancy Services; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading IT consulting firm located in Mumbai is seeking a qualified candidate for a mid-senior level role in Information Technology. The ideal candidate must have an ITIL certification and a solid understanding of ITIL processes. Strong communication skills and the ability to work with diverse stakeholders are essential. The position requires readiness for 24x7 shift support. This full-time role offers a great opportunity to grow in the IT services sector.

Qualifications

• Must have ITIL certification and a good understanding of ITIL processes.
• Strong communication and interpersonal skills required.
• Must be ready to work in a 24x7 shift support window.

Skills

ITIL certification

Good Knowledge of ITIL processes

Good communication

Good interpersonal skills

Job description

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• ITIL certification, good understanding of ITIL process
• Good Knowledge of ITIL processes
• Good communication
• Good interpersonal skills to work with different stakeholders
• Understanding of ITIL process
• Ready to work in 24x7 shift support window

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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