IN_Senior Associate _IRM Architect_ GCC_ Advisory_Pune

PwC South Africa; Pune District; On-site; Confidential; Full time

Job summary

PwC South Africa seeks a Senior Test Lead for the GRC team focusing on ServiceNow IRM and compliance testing.

You will lead testing efforts, mentor juniors, and collaborate with product owners, developers, and process leads to translate user stories into robust test cases. The role requires 4+ years in GRC, strong Agile testing, and experience with ADO/Jira, ServiceNow ATF, Selenium, and Playwright.

Qualifications

• 4+ years hands-on experience with GRC domain including risk management, compliance, and risk reporting.
• 2+ years in a leadership role managing a GRC program team.
• Strong understanding of agile testing, Jira/Azure DevOps integration, and test lifecycle.
• Experience with ServiceNow IRM and ATF; familiarity with testing tools is a plus.

Responsibilities

• Lead test strategy, test plans, and end-to-end test scenarios for GRC programs.
• Collaborate with product owners, developers, and process leads to convert stories into test cases.
• Provide test reporting, defect analysis, and UAT support during releases.
• Mentor team members and drive automation and CI/CD integration efforts.
• Ensure coverage across 1LOD-3LOD scenarios and risk reporting requirements.

Skills

Leadership

GRC domain

Agile testing

Jira/Azure DevOps

Test lifecycle

Selenium

Java

Playwright

Education

B.Tech

MBA

Tools

Jira

Azure DevOps

ServiceNow ATF

ADO

Snow testing tool

Bugzilla

Selenium

Job description

Line of Service Advisory Industry/Sector Not Applicable Specialism Risk Management Level Senior Associate Job Description & Summary A career within Internal Audit services, will provide you with an opportunity to gain an understanding of an organisation's objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders. We focus on helping organisations look deeper and see further considering areas like culture and behaviours to help improve and embed controls. In short, we seek to address the right risks and ultimately add value to their organisation.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary: Servicenow Test Lead, quality engineering

We are looking for Test Lead to join GRC team. This role requires strong leadership skill and domain skill on IRM, Compliance Tools and Testing, Risk Events and Risk profile reporting.

Responsibilities

• Experience: 2-9 Years ( Minimum 4 years in ServiceNow Domain- especially in ServiceNow IRM and 2 years in leadership role)
• Key skills: ServiceNow IRM QA Functional ServiceNow IRM Tester Integrated Risk Management QA - STLC lifecycle and knowledge on anyone of the testing tool ADO + ServiceNow ATF is good to have skill set. ADO, Jira, ServiceNow testing module, Bugzilla. Selenium + Java and Playwright are good to have skill set Core competency must be ServiceNow IRM and testing tool (ADO, Jira, Snow testing tool or Bugzilla)
• ServiceNow Business Domain: IRM, Compliance Tools and Testing, Risk Events and Risk profile reporting.
• ServiceNow IRM QA Functional ServiceNow IRM Tester Integrated Risk Management QA - STLC lifecycle and knowledge on anyone of the testing tool ADO, Jira, ServiceNow testing module, Bugzilla.

• Compliance Management - Compliance Testing, Compliance Tooling Issue Management Incident Management Control Testing PRC Taxonomy Advanced Risk & Compliance Management
• Thought leadership, consultation, mentoring & guidance for design, development, and execution of IRM, Compliance Tools, Risk Events and Risk profile reporting functional/regression testing
• Collaborate with product owners, developers, and process leads to convert user stories and acceptance criteria into test cases.
• Define and manage end-to-end test scenarios covering all business scenarios for each Tower with in GRC program
• Work closely with the Product Dev and Business teams to ensure test coverage aligns with business requirements.
• Design and maintain test plans, test strategies and test data sets for various LODs (1LOD, 2LOD, 3LOD).
• Conduct impact analysis for releases, upgrades, and defect fixes, and identify required test coverage.
• Provide test reporting, defect analysis, and UAT support during releases.
• Recommend improvements to test strategy, automation coverage, and DevOps integration
• Promote and support implementation of automated CI/CT/CD pipeline

Mandatory skill sets

• 4+ years of hands-on experience with GRC domain with Risk Management, Compliance Management, Risk Reporting and Enterprise Data Management
• 2+ years of experience in leadership role to manage GRC Program Team
• Strong understanding of agile testing methodologies, Jira/Azure DevOps integration, and test lifecycle
• ADO + ServiceNow ATF is good to have skill set.
• Selenium + Java and Playwright are good to have skill set

Preferred skill sets

• ServiceNow Certified Implementation Specialist – IRM or GRC
• Exposure to CI/CD pipelines and ATF test integration
• Prior experience working in large global financial institutions
• Excellent documentation, communication, and defect-tracking skills

Years of experience required: 4 years to 6 years

Education qualification: BR+E, Btech Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Master of Business Administration, Bachelor of Technology

Degrees/Field of Study preferred: Certifications (if blank, certifications not specified)

Required Skills ServiceNow Platform Optional Skills Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Communication, Compliance Auditing, Corporate Governance, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Digital Tooling, Embracing Change, Emotional Regulation {+ 27 more} Desired Languages (If blank, desired languages not specified)

• Travel Requirements Not Specified
• Available for Work Visa Sponsorship? No
• Government Clearance Required? No
• Job Posting End Date September 17, 2026