IN_Associate_Salesforce QA_GCC_Advisory_Hyderabad

PwC; Hyderabad; On-site; INR 800,000 - 1,400,000; Full time

Job summary

PwC in India seeks a seasoned Salesforce QA to join our Advisory practice. You will test Salesforce applications, develop test cases, and ensure quality across deployments, training users, and supporting go-live readiness.

The role requires 3–5 years in quality assurance with Salesforce experience, strong analytical skills, and excellent communication. BE/B.Tech or MCA/MBA/M.Tech qualifications are preferred. Agile/Scrum experience is a plus.

Qualifications

• Minimum 3 years of quality assurance experience with Salesforce.
• Knowledge of Salesforce administration, including user management and reports.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Experience with Agile/Scrum is preferred.

Responsibilities

• Develop, document, and execute test cases and data for Salesforce apps.
• Perform manual and automated testing to identify defects.
• Manage defect life cycle and traceability.
• Lead sprint planning and collaborate with cross-functional teams.
• Create user training materials and run training sessions.
• Configure Salesforce platform, manage users, reports, and layouts.
• Develop dashboards for management to track KPIs.

Skills

Quality assurance

Salesforce

Manual testing

Automation testing

Education

BE/B.Tech

MBA

MCA

M.Tech

Tools

Salesforce

Job description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us .

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary

We are looking for a seasoned Salesforce QA

Responsibilities

• Test Development and Execution: Develop, document, and maintain comprehensive test cases, scripts, and test data for Salesforce applications. Perform manual and automated testing to identify software defects and ensure product quality. Proficient in test planning, testing estimation, test case designing, and test execution.


• Diverse Testing Capabilities: Experience in various types of testing including functional, GUI, regression, retesting, integration, user acceptance, production sanity, data migration, and data flow testing between legacy systems and Salesforce.


• Defect Management: Manage the defect life cycle and utilize the Requirement Traceability Matrix to ensure comprehensive testing.


• Root Cause Analysis: Expert in performing root cause analysis and creating action plans to improve quality.


• Requirements Gathering: Gather business requirements and processes through documents and workshops. Analyze customer challenges and suggest appropriate solutions.


• Team Collaboration: Assist team members in understanding business requirements. Responsible for project delivery planning, sprint planning, and managing teams. Lead stand-up meetings, drive customer calls, and conduct retrospectives.


• User Training: Create user training material and conduct user training sessions and workshops.


• Salesforce Administration Support: Utilize Salesforce Admin skills to configure and manage the Salesforce platform, including user creation, report generation, and list view configuration. Maintain and customise users, list views, roles, profiles, groups, queues, accounts, contacts, record types, sharing rules, custom objects, and page layout customization.


• Dashboard Development: Develop dashboards for management to track key performance parameters.

Mandatory skill sets

• Minimum of 3 years of experience in quality assurance, with significant time in Salesforce environments.


• Basic knowledge of Salesforce administration, including user management, security settings, customization, report generation, and list view configuration.


• Knows to query and extract and upload data in system


• Strong analytical and problem-solving skills with meticulous attention to detail.


• Excellent communication skills, both written and verbal.


• Ability to work collaboratively within cross-functional teams.

Preferred skill sets

• Salesforce Administrator certification.


• Experience working within Agile/Scrum methodologies.


• Familiarity with Salesforce development like Process Builder and Apex


• Previous experience in a similar role within a [specific industry, if applicable].

Years of experience required

3 to 5 Years

Education qualification

BE/B.Tech/MBA /MCA /M.Tech

Education (if blank,