Implementation Specialist

HOTELKEY INDIA PRIVATE LIMITED; Nagpur District; On-site; INR 300,000 - 600,000; Full time

Job summary

HotelKey, Inc. is seeking an Implementation Specialist to join our growing services team, supporting deployment of the Frontdesk product and cloud-based PMS suite. You will configure products to meet client business needs and work with project managers to bring properties live on the new HotelKey PMS.

You will gather client requirements, implement properties on the PMS with the HotelKey ETL tool, and train end users before handing off to the training team. Fresher candidates encouraged.

Qualifications

• Fresher with IT/Computing background.
• Strong verbal and written communication skills.
• Strong analytical and presentation skills.
• Basic SQL, Phyton, AWS knowledge.
• XML and JSON awareness; troubleshooting using Charle.

Responsibilities

• Implement and Deploy new properties on the HotelKey Product Suite.
• Work with client IT teams to implement HotelKey PMS.
• Use the HotelKey ETL tool to convert data from legacy applications.
• Understand client requirements and offer applicable solutions.
• Automated and manual verifications of data load.
• Implement HotelKey PMS and train end users on the implemented software before handing it off to the training team.
• Implement client based customizations in HotelKey Admin for Property Implementations.
• Provide technical support throughout the duration of the implementation
• Assist and train clients in installing the new software and how to use it.
• Create handbooks and online help section to accompany software Qualifications

Skills

Verbal communication

Written communication

Analytical skills

Presentation skills

SQL

Phyton

AWS

XML

JSON

Troubleshooting

Charle usage

Education

Diploma/Graduate/Post Graduate in IT/Computing

Tools

HotelKey ETL tool

Job description

HotelKey, Inc. is seeking an Implementation Specialist to join our growing services team supporting implementation of our Frontdesk product and a suite of ancillary applications, which are part of our new cloud-based Property Management System. HotelKey Implementers will help clients configure our products to support their business needs. Implementers work in conjunction with project managers in getting a Property live on the New HotelKey PMS. You will work with clients to gather requirements and work on implementing the properties on the new PMS with the help of HotelKey ETL product

Responsibilities:

• Implement and Deploy new properties on the HotelKey Product Suite.
• Work with client IT teams to implement HotelKey PMS.
• Use the HotelKey ETL tool to convert data from legacy applications.
• Understand client requirements and offer applicable solutions.
• Automated and manual verifications of data load.
• Implement HotelKey PMS and train end users on the implemented software before handing it off to the training team.
• Implement client based customizations in HotelKey Admin for Property Implementations.
• Provide technical support throughout the duration of the implementation
• Assist and train clients in installing the new software and how to use it.
• Create handbooks and online help section to accompany software Qualifications

Requirements:

• Fresher- Diploma /Graduate/Post Graduate with IT/ Computer background.
• Strong verbal and written communication skills required.
• Strong Analytical and presentation skills required.
• Basic SQL, Phyton, AWS.
• XML and Json awareness, Troubleshooting using Charle