Implementation Consultant

LiveRamp; Hyderabad; Hybrid; INR 1,200,000 - 2,400,000; Full time

Job summary

LiveRamp is seeking a driven Implementation Consultant to guide clients through onboarding and the integration of LiveRamp solutions. You will manage projects, gather requirements, and ensure successful business outcomes while delivering clear guidance to customers.

You will collaborate with Product, Engineering, and Client Success teams to resolve issues and share best practices, enabling customers to maximize the platform’s value in a fast-paced, client-facing role.

Qualifications

• Bachelor’s degree in a technical discipline, business, or related field.
• 2+ years of experience in client implementation, onboarding, technical consulting, or a similar customer-focused role (SaaS or technology industry experience preferred).
• Strong project management, organizational, and problem-solving skills.
• Demonstrated track record of successfully managing multiple projects or clients simultaneously.
• Excellent communication and interpersonal skills with the ability to translate technical concepts for diverse audiences.
• Proficiency with APIs, data integration, and troubleshooting technical environments preferred.

Responsibilities

• Lead onboarding and implementation projects for new and existing clients, ensuring a smooth transition to LiveRamp’s platform and services.
• Gather and analyze client requirements, develop tailored implementation plans, and establish clear project milestones.
• Configure, test, and validate integrations to meet client needs and address technical challenges.
• Serve as the primary point of contact for clients during the implementation phase, providing timely updates and expert guidance.
• Collaborate with internal teams—including Product, Engineering, and Client Success—to resolve issues and enhance the customer experience.
• Deliver training, documentation, and best practices to enable clients to maximize the value of LiveRamp solutions.
• Identify opportunities to improve implementation processes and contribute to the creation of scalable frameworks.

Skills

Project management

Client onboarding

Communication

Problem-solving

Stakeholder management

Education

Bachelor's degree in a technical discipline

Tools

APIs

Data integration

Job description

LiveRamp is shaping the future of responsible data collaboration between the world’s leading brands, retailers, financial services providers, and healthcare innovators. As consumers embrace new AI-driven experiences, the LiveRamp data collaboration network exponentially expands the breadth and accuracy of the data on which marketing AI capabilities operate, powering deeper customer insight and measurable performance on a global scale. LiveRamp is headquartered in San Francisco, California, with offices worldwide. Learn more at LiveRamp.com.

Position Overview:

We are seeking a driven and detail-oriented Implementation Consultant to join our growing team. In this client-facing role, you will guide customers through the onboarding process, ensuring seamless integration of LiveRamp solutions and the successful achievement of their business objectives. This is an excellent opportunity for a tech-savvy problem solver who enjoys building relationships and delivering excellent service.

Key Responsibilities:

• Lead onboarding and implementation projects for new and existing clients, ensuring a smooth transition to LiveRamp’s platform and services

• Gather and analyze client requirements, develop tailored implementation plans, and establish clear project milestones

• Configure, test, and validate integrations to meet client needs and address technical challenges

• Serve as the primary point of contact for clients during the implementation phase, providing timely updates and expert guidance

• Collaborate with internal teams—including Product, Engineering, and Client Success—to resolve issues and enhance the customer experience

• Deliver training, documentation, and best practices to enable clients to maximize the value of LiveRamp solutions

• Identify opportunities to improve implementation processes and contribute to the creation of scalable frameworks

Qualifications:

• Bachelor’s degree in a technical discipline, business, or related field

• 2+ years of experience in client implementation, onboarding, technical consulting, or a similar customer-focused role (SaaS or technology industry experience preferred)

• Strong project management, organizational, and problem-solving skills

• Demonstrated track record of successfully managing multiple projects or clients simultaneously

• Excellent communication and interpersonal skills with the ability to translate technical concepts for diverse audiences

• Proficiency with APIs, data integration, and troubleshooting technical environments preferred

We use automated decision systems (ADS) as part of our recruitment and hiring process. If you require an accommodation or believe that the use of an ADS may create a barrier to your application or participation in the hiring process due to a disability or other protected characteristic, please let us know. We are committed to providing reasonable accommodations and ensuring an equitable hiring experience for all candidates.