Immediate Joining | Female Customer Care Executive | Noida

Pagaar India; India; On-site; INR 200,000 - 400,000; Full time

Benefits offered by this job

Attractive Salary Package

Monthly Performance Incentives

Career Growth Opportunities

Professional Work Environment

Training & Development Programs

Employee Recognition Programs

Job summary

Pagaar India in Noida is seeking a Female Customer Service Executive for the Retention Process in an international BPO setting. The ideal candidate will manage customer interactions, resolve concerns, and enhance customer satisfaction.

The position requires strong English communication skills, customer handling experience, and the ability to work during night shifts. The role offers a competitive salary and performance incentives.

Qualifications

• 1–3 years of experience in Customer Service, Retention, or International BPO.
• Comfortable working in Night Shifts.
• Immediate joiners preferred.

Responsibilities

• Handle inbound and outbound customer interactions professionally.
• Retain existing customers by offering suitable plans.
• Build strong customer relationships and improve customer satisfaction.

Skills

Excellent verbal and written English communication skills

Strong customer handling and objection-handling abilities

Negotiation and problem-solving skills

Basic computer knowledge and CRM experience

Education

Graduate or Undergraduate

Job description

# Immediate Joining | Female Customer Care Executive | NoidaGIRI CONSULTANCYSector 73, Noida, Uttar PradeshPosted 04/06/2026## Job Description**Job Title: Customer Service Executive – Retention Process (InternationalBPO – ) -9650225383**# Customer Service Executive (Retention Process) – Night Shift### Job Location: Noida### Job Type: Full-Time### Salary: ₹20,000 – ₹35,000 per month + Performance Incentives### Experience Required: 1 – 3 Years### Shift: Night Shift### Job Summary:We are looking for a Customer Service Executive for ourRetention Process. The ideal candidate should have experience in customerservice, customer retention, account management, or international BPOprocesses. The role involves interacting with existing customers, resolvingconcerns, retaining subscriptions/services, and ensuring a positive customerexperience.### Key Responsibilities:* Handle inbound and outbound customer interactions professionally.* Understand customer concerns and provide effective solutions.* Retain existing customers by offering suitable plans, services, and retention offers.* Build strong customer relationships and improve customer satisfaction.* Achieve retention targets and performance metrics.* Resolve customer complaints and escalate issues when required.* Maintain accurate customer records in CRM systems.* Follow company policies and quality standards during customer interactions.* Collaborate with internal teams to improve customer experience.* Ensure high levels of customer engagement and loyalty.### Required Skills:* Excellent verbal and written English communication skills.* Strong customer handling and objection-handling abilities.* Experience in Customer Service, Retention, Collections, Upselling, or International BPO.* Ability to work under targets and performance-driven environments.* Good negotiation and problem-solving skills.* Basic computer knowledge and CRM experience.* Positive attitude and customer-centric approach.### Eligibility:* Graduate or Undergraduate can apply.* 1–3 years of experience in Customer Service, Retention, or International BPO.* Comfortable working in Night Shifts.* Immediate joiners preferred.### Benefits:* Attractive Salary Package* Monthly Performance Incentives* Career Growth Opportunities* Professional Work Environment* Training & Development Programs* Employee Recognition Programs### Keywords:Customer Service Executive, Retention Executive, Customer RetentionSpecialist, Customer Support Executive, International BPO, Voice Process,Customer Care Executive, Retention Process, Customer Relationship Executive,Night Shift Jobs, Customer Success Executive, Noida Jobs, BPO Jobs, CustomerEngagement Executive.### Ready to apply?Take the next step in your career. Apply directly via our platform and track your application status.## Job Overview* Posted Date04/06/2026* LocationSector 73, Noida, Uttar Pradesh* Salary₹2,00,000 - ₹4,00,000 P.A.* Experience0-1 Year* Job CategoryBPO / Call Centre / ITES* Key Skills Customer Service ExecutiveRetention ExecutiveCustomer Retention SpecialistCustomer Support ExecutiveInternational BPOVoice ProcessCustomer Care ExecutiveRetention ProcessCustomer Relationship ExecutiveNight Shift JobsCustomer Success ExecutiveNoida JobsBPO JobsCustomer Engagement Executive.Customer Service Executive Female NoidaFemale Customer Support Executive NoidaNight Shift Customer Service Executive NoidaInternational Customer Service Executive NoidaCustomer Care Executive Female Jobs NoidaFemale BPO Executive Night Shift NoidaCustomer Support Executive Female NoidaInternational Voice Process Female NoidaCustomer Service Representative Female NoidaFemale Call Center Executive Noida