# Female Customer Support Executive Required | International BPO | NoidaGIRI CONSULTANCYSector 62, Noida, Uttar PradeshPosted 04/06/2026## Job Description**Job Title: Customer Service Executive – Retention Process (InternationalBPO – ) -9650225383**# Customer Service Executive (Retention Process) – Night Shift### Job Location: Noida### Job Type: Full-Time### Salary: ₹25,000 – ₹35,000 per month + Performance Incentives### Experience Required: 1 – 3 Years### Shift: Night Shift### Job Summary:We are looking for a Customer Service Executive for ourRetention Process. The ideal candidate should have experience in customerservice, customer retention, account management, or international BPOprocesses. The role involves interacting with existing customers, resolvingconcerns, retaining subscriptions/services, and ensuring a positive customerexperience.### Key Responsibilities:* Handle inbound and outbound customer interactions professionally.* Understand customer concerns and provide effective solutions.* Retain existing customers by offering suitable plans, services, and retention offers.* Build strong customer relationships and improve customer satisfaction.* Achieve retention targets and performance metrics.* Resolve customer complaints and escalate issues when required.* Maintain accurate customer records in CRM systems.* Follow company policies and quality standards during customer interactions.* Collaborate with internal teams to improve customer experience.* Ensure high levels of customer engagement and loyalty.### Required Skills:* Excellent verbal and written English communication skills.* Strong customer handling and objection-handling abilities.* Experience in Customer Service, Retention, Collections, Upselling, or International BPO.* Ability to work under targets and performance-driven environments.* Good negotiation and problem-solving skills.* Basic computer knowledge and CRM experience.* Positive attitude and customer-centric approach.### Eligibility:* Graduate or Undergraduate can apply.* 1–3 years of experience in Customer Service, Retention, or International BPO.* Comfortable working in Night Shifts.* Immediate joiners preferred.### Benefits:* Attractive Salary Package* Monthly Performance Incentives* Career Growth Opportunities* Professional Work Environment* Training & Development Programs* Employee Recognition Programs### Keywords:Customer Service Executive, Retention Executive, Customer RetentionSpecialist, Customer Support Executive, International BPO, Voice Process,Customer Care Executive, Retention Process, Customer Relationship Executive,Night Shift Jobs, Customer Success Executive, Noida Jobs, BPO Jobs, CustomerEngagement Executive.### Ready to apply?Take the next step in your career. Apply directly via our platform and track your application status.## Job Overview* Posted Date04/06/2026* LocationSector 62, Noida, Uttar Pradesh* Salary₹3,00,000 - ₹4,00,000 P.A.* Experience1-3 Years* Job CategoryBPO / Call Centre / ITES* Key Skills Customer Service JobsCustomer SupportFemale JobsNight Shift JobsNoida JobsBPO JobsInternational ProcessVoice ProcessCall Center JobsCustomer Care ExecutiveInbound ProcessFreshers HiringImmediate HiringFull Time JobsNCR JobsFemale customer service executive jobs in NoidaNight shift jobs for females in NoidaCustomer support executive female hiring NoidaInternational BPO jobs for females NoidaCustomer care executive night shift NoidaImmediate joining customer service executive NoidaFemale voice process executive jobs NoidaCustomer service representative jobs in NoidaWork from office customer support jobs NoidaFreshers customer service executive female Noida