I&P GN - I&E - High Tech - Manager - Process Excellence-PE

Accenture; Navi Mumbai; On-site; INR 3,500,000 - 4,000,000; Full time

Job summary

Accenture is seeking a Manager-level professional in Navi Mumbai to drive AI transformation across high-tech industry processes and enterprise functions. The role demands hands-on AI delivery experience, process redesign, and governance for AI-enabled operations.

You will define data strategies, value models, and ROI calculations while collaborating with pre-sales and client teams to shape engaging proposals and implement scalable AI solutions.

Qualifications

• AI transformation workstreams and use-case portfolios.
• Experience delivering AI-enabled workflows and processes.
• Proficiency with data governance and AI data strategies.

Responsibilities

• Lead AI transformation workstreams and define operating models.
• Drive enterprise functional transformation through AI adoption.
• Shape solution approaches for pre-sales and client discussions.

Skills

AI transformation

AI fluency

Process excellence

Enterprise transformation

Value architecture

Data strategy

Agentic workflows

LLM tooling

Change management

Pre-sales support

Tools

Celonis

Signavio

Power Automate

UiPath

Automation Anywhere

Azure AI

AWS

Job description

Practice: Accenture S&C – GN – Industry & Enterprise | High Tech
Career Level : Manager
Experience: 7–11 years

WHAT WE ARE LOOKING FOR:

• AI Transformation Advisory: Lead AI transformation workstreams, design use-case portfolios, and define copilot and agentic operating models.
• High-Tech Process Expertise (AI-fluent): Deep knowledge of industry-specific processes, value chains, and operational pain points, with hands-on AI delivery experience.
• Process Excellence + AI: Process discovery and redesign, AI-enabled workflows, and process mining using Celonis, Signavio, or Power Automate.
• Enterprise Function Transformation: AI-enabled redesign across Finance, Procurement, HR, Marketing Operations, Customer Service, or GBS.
• AI Value Architecture: Identify value, develop business cases, baseline and track benefits, and model AI costs and consumption.
• Industry Data & AI: Define data strategies and products for AI, including data quality, governance, RAG, and retrieval design.
• Agentic Enterprise: Design multi-agent and copilot workflows, human-in-the-loop controls, guardrails, evaluation, and observability.
• AI Tooling and Platform Strategy: Evaluate LLM platforms and agent frameworks, and guide build-versus-integrate decisions across enterprise AI stacks.
• AI CoE Design and Operationalization: Establish governance, role archetypes, and build-buy-partner decision frameworks.
• AI Maturity Assessment and Transformation Sequencing: Benchmark capabilities, assess readiness, and prioritize investments.
• Core Capabilities: AI fluency across GenAI, RAG, and agents; client-facing domain consulting; AI adoption and change; workforce impact analysis; reskilling pathway design; and enterprise-wide AI fluency uplift.

PRE-SALES SUPPORT EXPERIENCE:

• Support pre-sales activities by contributing to proposals and RFP responses, shaping solution approaches, participating in client presentations and orals, and advancing opportunities alongside Senior Managers.

GOOD TO HAVE EXPERIENCE:

• RPA/Intelligent Automation (UiPath or Automation Anywhere)
• Low-code/no-code platforms
• Cloud and data platform fluency (Azure AI, AWS, GCP, or Databricks)
• Enterprise platform experience (SAP, Oracle, or ServiceNow) linked to AI outcomes
• Product management, industry, or AI certifications
• Prior industry or functional operating experience

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.