Human Resources Information System Analyst

NationsBenefits India; Hyderabad; Hybrid; INR 900,000 - 1,500,000; Full time

Job summary

NationsBenefits is seeking an HRIS Analyst to maintain UKG Core HR and Workforce Management systems, ensuring data accuracy and smooth processing of employee lifecycle events. The role emphasizes ticket-based support, audits, and cross-functional collaboration in a high-volume environment.

The ideal candidate brings hands-on UKG experience, strong Excel skills, and a detail-oriented mindset to support payroll data validation and HR operations across multiple locations.

Qualifications

• Bachelor’s degree in human resources, Business, Information Systems, or related field (or equivalent experience).
• 3–5+ years of hands-on HRIS experience.
• Demonstrated experience administering UKG (UKG Pro, UKG Ready).
• Experience working in a ticket-based support environment.
• Strong knowledge of HR operations, including employee lifecycle and payroll processes.
• Advanced Microsoft Excel skills (pivot tables, lookups, data validation).
• Experience supporting multi-state or multi-location workforces.
• Experience with data integrations or file feeds.
• Exceptional attention to detail and organizational skills.
• Strong analytical and problem-solving skills
• High level of accuracy and data integrity
• Customer-service orientation
• Ability to manage multiple priorities in a deadline-driven environment
• Clear written and verbal communication skills

Responsibilities

• Serve as system analyst for UKG (Core HR, Payroll, Benefits, Workforce Management, Recruitment, Onboarding, Document Manager modules).
• Process employee lifecycle transactions including new hires, terminations, transfers, promotions, compensation updates, and organizational changes.
• Maintain system security roles and user access permissions.
• Ensure data accuracy through routine audits and reconciliation activities.
• Support payroll processing by validating employee data prior to payroll deadlines.
• Maintain documentation of processes and standard operating procedures.
• Manage and resolve HRIS-related tickets through the company’s ticketing system in accordance with established SLAs.
• Work with IT and other internal and external teams for issue resolution.
• Escalate complex issues to HRIS Director and coordinate with HR, Payroll, IT, or UKG Support as appropriate.
• Identify recurring issues and recommend process improvements.
• Generate standard and ad-hoc reports from UKG to support HR and business leaders.
• Validate data outputs prior to distribution.

Skills

Analytical skills

Attention to detail

Customer-service orientation

Ability to manage multiple priorities

Communication skills

Education

Bachelor's degree in HR/Business/IS

Tools

UKG Pro

UKG Ready

Microsoft Excel

Job description

Shift: US Shift / Night Shift - 5PM to 2AM IST

Work Model: 4 Days Work From Office, 1 Day Work From Home.

About NationsBenefits:

At NationsBenefits, we are leading the transformation of the insurance industry by developing innovative benefits management solutions. We focus on modernizing complex back-office systems to create scalable, secure, and high-performing platforms that streamline operations for our clients. As part of our strategic growth, we are focused on platform modernization — transitioning legacy systems to modern, cloud-native architectures that support the scalability, reliability, and high performance of core back-office functions in the insurance domain.

Position Overview:

We are seeking a detail-oriented and service-driven HRIS Analyst to support the ongoing administration and maintenance of our Human Resource Information System, with primary responsibility for UKG (Ultimate Kronos Group) Core HR and Workforce Management systems.

This role is responsible for ensuring employee data accuracy, processing system updates, managing HRIS tickets, and providing timely support to employees and managers. The ideal candidate will have hands-on UKG experience and thrive in a structured, high-volume, SLA-driven environment.

Key Responsibilities:

HRIS Administration

• Serve as system analyst for UKG (Core HR, Payroll, Benefits, Workforce Management, Recruitment, Onboarding, Document Manager modules).
• Process employee lifecycle transactions include new hires, terminations, transfers, promotions, compensation updates, and organizational changes.
• Maintain system security roles and user access permissions.
• Ensure data accuracy through routine audits and reconciliation activities.
• Support payroll processing by validating employee data prior to payroll deadlines.
• Maintain documentation of processes and standard operating procedures.

Ticket Management & Employee Support

• Manage and resolve HRIS-related tickets through the company’s ticketing system in accordance with established SLAs.
• Work with IT and other internal and external teams for issue resolution.
• Provide timely, accurate support to employees and managers regarding:
• Employee data updates
• Timekeeping corrections
• Benefits elections and life event changes
• System access inquiries
• Document case resolutions and maintain detailed records.
• Escalate complex issues to HRIS Director and coordinate with HR, Payroll, IT, or UKG Support as appropriate.
• Identify recurring issues and recommend process improvements.

Data Integrity & Compliance

• Perform regular data audits to ensure system accuracy and compliance.
• Reconcile HRIS data with payroll and benefits providers.
• Support internal and external audit requests.
• Maintain strict confidentiality and data privacy standards.

Reporting Support

• Generate standard and ad-hoc reports from UKG to support HR and business leaders.
• Validate data outputs prior to distribution.

Qualifications

Required:

• Bachelor’s degree in human resources, Business, Information Systems, or related field (or equivalent experience).
• 3–5+ years of hands-on HRIS experience.
• Demonstrated experience administering UKG (UKG Pro, UKG Ready).
• Experience working in a ticket-based support environment.
• Strong knowledge of HR operations, including employee lifecycle and payroll processes.
• Advanced Microsoft Excel skills (pivot tables, lookups, data validation).
• Experience supporting multi-state or multi-location workforces.
• Experience with data integrations or file feeds.
• Exceptional attention to detail and organizational skills.
• Strong analytical and problem-solving skills
• High level of accuracy and data integrity
• Customer-service orientation
• Ability to manage multiple priorities in a deadline-driven environment
• Clear written and verbal communication skills