Human Resources Analyst

Emerson; India; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Emerson is seeking an OPEX Process Analyst to drive global HR transformation by clearly defining and documenting future-state HR processes. You will partner with Global Process Owners, HR Centers of Excellence, and regional teams to standardize processes and enable adoption across regions.

You will own process standards, govern improvements, and collaborate with Digital HR and Technology to implement system enhancements such as ServiceNow, while reporting on KPIs and SLAs to leadership.

Qualifications

• Proven ability to analyze, document, and improve business processes.
• Experience working within HR operations, shared services, or a global business environment.
• Strong stakeholder management across different functions, regions, and levels of seniority.
• Attention to detail and ability to manage multiple priorities effectively.
• Experience using process mapping tools and HR systems (such as ServiceNow or Oracle HCM).

Responsibilities

• Developing, maintaining, and improving end-to-end HR process documentation with stakeholders.
• Ensuring materials stay accurate and up to date reflecting governance requirements.
• Supporting governance frameworks for consistency across regions and business units.
• Owning process standards and managing escalations when needed.
• Identifying opportunities to simplify and standardize HR processes for efficiency.
• Partnering with Digital HR and Technology to implement process improvements and system changes.
• Contributing to system design and optimization through process expertise.
• Defining and monitoring KPIs and SLAs to track process effectiveness.
• Analyzing performance trends and recommending solutions.
• Providing insights and reporting to HR Operations and leadership.
• Supporting change adoption with clear documentation, visuals, and training.
• Building partnerships with cross-functional stakeholders to enable global execution.

Skills

Process analysis

Stakeholder management

Documentation

Data-driven decision making

Tools

ServiceNow

Oracle HCM

Job description

Job Description:

The OPEX Process Analyst plays a key role in enabling global HR transformation by ensuring future-state HR processes are clearly defined, documented, governed, and effectively adopted across regions. This role collaborates closely with Global Process Owners, HR Centers of Excellence, and regional teams to drive process standardization, continuous improvement, and operational excellence—while maintaining the balance between global consistency and local business needs.

In This Role, Your Responsibilities Will Be:

• Developing, maintaining, and continuously improving end-to-end HR process documentation in partnership with global and regional stakeholders
• Ensuring process materials remain accurate and up to date, reflecting ongoing improvements, stakeholder input, and governance requirements
• Supporting governance frameworks that promote consistency and alignment across regions and business units
• Acting as a point of ownership for process standards, including managing escalations where needed
• Identifying and driving opportunities to simplify, standardize, and improve HR processes to enhance efficiency and service quality
• Partnering with Digital HR and Technology teams to prioritize and implement process improvements, including system-related enhancements (e.g., ServiceNow)
• Contributing to system design and optimization through process expertise, including workflows, automation logic, and case handling
• Defining and monitoring key performance indicators (KPIs) and service level agreements (SLAs) to track process effectiveness
• Analyzing performance trends, identifying recurring issues, and recommending solutions
• Providing insights and reporting to HR Operations and leadership teams on process performance and improvement outcomes
• Supporting change adoption through clear documentation, process visuals, and training materials
• Building strong partnerships with cross-functional stakeholders to enable consistent process execution globally

Who You Are:

You build partnerships and work collaboratively with others to meet shared objectives. You analyze complex situations and use data-driven insights to make sound decisions. You focus on continuous improvement and actively seek opportunities to simplify and optimize processes. You communicate clearly and effectively, ensuring alignment and understanding across diverse, global teams.

For This Role, You Will Need:

• Proven ability to analyze, document, and improve business processes
• Experience working within HR operations, shared services, or a global business environment
• Strong stakeholder management skills across different functions, regions, and levels of seniority
• Attention to detail and ability to manage multiple priorities effectivelyExperience using process mapping tools and HR systems (such as ServiceNow or Oracle HCM, or similar platforms)
• Ability to work in either Debrecen (Hungary) / Cluj-Napoca (Romania)

Preferred Qualifications That Set You Apart:

• Experience supporting HR transformation or global process standardization initiatives
• Familiarity with governance frameworks and continuous improvement methodologies (e.g., Lean, Six Sigma)
• Experience working with digital HR tools, automation, or workflow optimization
• Ability to translate complex processes into clear, user-friendly documentation and training materials

Our Culture and Commitment To You:

At Emerson, we foster a culture where every person is valued, respected, and empowered to reach their full potential. We are committed to creating an inclusive environment that encourages diverse perspectives, continuous learning, and collaboration across global teams. You will have the opportunity to contribute to meaningful transformation initiatives while developing your skills in a supportive, people-first organization.

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

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Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

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