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- Lead and manage HR projects for client insourcing business, with a primary focus on payroll and HR operations.
- Oversee end-to-end payroll insourcing processing, ensuring accuracy, compliance, and timely disbursement for client accounts.
- Drive the transition and implementation of HR operations for new client insourcing engagements.
- Liaise with client stakeholders to understand requirements, set expectations, and deliver agreed outcomes.
- Develop and optimize HR processes and workflows to enhance efficiency and service delivery.
- Ensure adherence to statutory and regulatory requirements in payroll and HR operations.
- Collaborate with cross-functional teams (Finance, IT, Compliance) to support seamless HR service delivery.
- Monitor project milestones, budgets, and timelines; report progress and elevate issues as required.
- Prepare and present project updates, operational reports, and compliance documentation to clients and internal management.
- Drive continuous improvement initiatives and leverage technology for process automation.
Required Qualifications & Experience:
- Postgraduate degree in Human Resource Management, Business Administration, or related field.
- Minimum 8-10 years of experience in HR operations and payroll management, with at least 3 years in project delivery or client-facing roles.
- Proven experience in managing insourcing transitions and large-scale HR projects.
- Strong understanding of Indian/ international payroll, HR operations, statutory compliance, and HR best practices.
- Excellent stakeholder management, communication, and presentation skills.
- Experience in leading and motivating teams.
- Proficiency in HRMS/payroll software; MS Dynamics experience preferred.
- High attention to detail, problem-solving ability, and project management skills.
- Project Management
- Client Relationship Management
- Payroll & Compliance Expertise
- Process Optimization
- Communication & Presentation
- Analytical Thinking
Seniority level
Employment type
Job function
- Analyst, Business Development, and Strategy/Planning
Industries
- Financial Services, Banking, and IT Services and IT Consulting