Responsibilities:
- Lead end-to-end HubSpot implementation for clients or internal teams, including system setup, configurations, data migration, and integrations.
- Customize HubSpot workflows, CRM properties, reporting dashboards, lead scoring, and automation processes based on business requirements.
- Collaborate with internal teams to define project timelines, deliverables, and expected outcomes.
- System Integrations: Integrate HubSpot with third-party systems and applications such as Salesforce, and various marketing platforms using APIs, HubSpot’s native integrations, and custom development.
- Troubleshoot and resolve technical issues related to HubSpot integrations and API connections.
- Technical Support & Troubleshooting: Provide technical support to internal stakeholders, troubleshooting any platform-related issues.
- Work closely with HubSpot support to resolve any platform-related bugs or issues.
- Data Management & Migration: Oversee and manage data imports/exports, ensuring clean and accurate migration of data from legacy systems to HubSpot.
- Work on improving data integrity and the structure of CRM data for better insights and reporting.
- Best Practices & Optimization: Stay up to date with HubSpot’s new features, tools, and updates, and recommend improvements for existing processes.
- Implement best practices for HubSpot usage, helping internal users to fully leverage the platform.
- Continuously improve internal workflows and optimize HubSpot processes to increase productivity and efficiency.
- Training & Documentation: Develop and deliver training for internal teams on how to best use HubSpot tools and features.
- Document custom processes and configurations within HubSpot for future reference.
Qualifications & Skills:
- Experience: Minimum 3 years of hands‑on experience implementing and configuring HubSpot across different Hubs (Marketing, Sales, Service).
- Proven track record of managing HubSpot technical implementations from start to finish.
- Technical Expertise: Strong understanding of HubSpot CRM, Marketing Hub, Sales Hub, and Service Hub.
- Experience with HubSpot APIs, integrations, and custom development.
- Comfortable with data migrations, importing/exporting large datasets, and ensuring data integrity.
- Problem-Solving & Analytical Skills: Ability to troubleshoot complex technical issues and provide actionable solutions.
- Strong analytical skills with experience in interpreting data and optimizing HubSpot performance.
- Communication Skills: Excellent written and verbal communication skills.
- Ability to communicate complex technical concepts to non‑technical users.
- Certifications (preferred but not required): HubSpot Certification (HubSpot CMS, Marketing, Sales, or Service Hub). Additional relevant certifications in technical implementations or integrations (e.g., API, integration platforms).
Additional Skills (Nice to Have):
- Familiarity with project management tools like Asana, Jira, or Trello.
- Experience in managing and implementing marketing automation strategies.
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Location: Ahmedabad, Gujarat, India