Hub Credit Relationship Manager

HDB Financial Services Ltd.; Dadri; On-site; INR 300,000 - 500,000; Full time

Job summary

A leading financial services company in India is seeking a professional to manage credit operations from login to disbursement. The role includes making credit decisions, handling operational issues, and monitoring vendors like investigation agencies. Additionally, you'll prepare various reports and assist customers with their queries and complaints. Candidates should have experience in credit operations and be skilled in documentation and problem-solving.

Qualifications

• Experience in handling credit operations and decision-making.
• Ability to monitor vendors and coordinate with legal agencies.
• Skill in preparing various reports and assisting customers.

Responsibilities

• Handle Credit operation from login to disbursement.
• Credit decision making for CV proposals.
• Handle credit and operational issues.
• Monitor vendors such as field investigation agencies.
• Coordinate valuation with legal agencies and maintain TAT.
• Respond to audit queries and maintain a good audit score.
• Collect front-end cases and maintain branch portfolio.
• Prepare MIS and daily collection reports and weekly review reports.
• Assist customers with queries, requests, and complaints.
• Assess overall credit eligibility of customers and, if recommended, refer the case to higher authority.
• Track policy deviations.
• Documentation and disbursement file processing.

Job description

Overview

Handling Credit operation from login to disbursement. Credit decision making for CV proposals. Handling credit and operational issues. Monitoring vendors like field investigation agencies. Valuation with legal agencies and maintaining TAT. Taking care of audit queries and maintaining a good audit score. Taking care of collection of front-end cases and maintaining branch portfolio. Preparing MIS, collection reports on a daily basis and weekly review reports. Assisting customers with queries, requests, and complaints. Assessing overall credit eligibility of customers and, if appropriate, recommending the case to higher authority. Policy deviation tracking. Documentation and disbursement file processing.

Responsibilities

• Handle Credit operation from login to disbursement.
• Credit decision making for CV proposals.
• Handle credit and operational issues.
• Monitor vendors such as field investigation agencies.
• Coordinate valuation with legal agencies and maintain TAT.
• Respond to audit queries and maintain a good audit score.
• Collect front-end cases and maintain branch portfolio.
• Prepare MIS and daily collection reports and weekly review reports.
• Assist customers with queries, requests, and complaints.
• Assess overall credit eligibility of customers and, if recommended, refer the case to higher authority.
• Track policy deviations.
• Documentation and disbursement file processing.