HRSS Analyst - US HR operations

Captalent Hr; Chennai District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Captalent Hr is seeking an HR Shared Services specialist (Level 2) for our US project. You will handle end-to-end HR administrative tasks, onboarding, job changes, promotions, and offboarding, while managing Coupa procurement and vendor invoicing with strict accuracy.

The role requires familiarity with HR systems and US labor standards, along with strong data auditing, reporting, and Excel skills to support payroll and stakeholder reporting in a high-volume environment.

Qualifications

• Strong knowledge of HR domain and processes.
• Experience in BPO or shared services environments.
• Proficiency in Excel and data manipulation.
• Experience with reporting and dashboards.
• Knowledge of Workday.
• Excellent oral and written communication skills.
• Advanced MS Office proficiency.
• Excellent business communication and presentation skills.

Responsibilities

• Execute end-to-end HR administrative processes for US-based workforce, ensuring accuracy and compliance.
• Own HR-related procurement in Coupa: create requisitions and open POs per vendor contracts.
• Match vendor invoices to POs and resolve documentation gaps to ensure alignment.
• Route invoices for approvals, identify stakeholders by budget ownership, and ensure timely sign-off.
• Serve as primary contact for US vendors on payment status, discrepancies, or PO updates.
• Consolidate fragmented invoice tasks into a single accountability point.
• Perform data audits of employee records for payroll accuracy and compliance reporting.
• Generate scheduled and ad-hoc HR reports for US stakeholders.

Skills

HRSS Expertise

US HR Knowledge

Transactional Accuracy

Excel Data Manipulation

Tools

Coupa

Workday

Oracle

Job description

Role & responsibilities

Job Description: HRSS (Level 2) US Project

Role Overview: This is a specialized transactional role within the HR Shared Services team. You will be responsible for the end-to-end execution of HR administrative processes for our US-based workforce, ensuring high accuracy and compliance with US labor standards.

Key Responsibilities

• Lifecycle Transactions: Execute complex data entries in the HRIS (e.g., Workday, SAP SuccessFactors) including new hire onboarding, job changes, promotions, and offboarding.
• Lifecycle Management: Act as the primary administrator for HR-related procurement within Coupa. This includes creating Requisitions and opening Purchase Orders (POs) based on vendor contracts.
• Invoice Matching: Receive incoming vendor invoices and accurately link them to existing POs or track down missing documentation to ensure alignment.
• Approval Routing: Proactively manage the workflow for invoice approvals; identify the correct internal stakeholders based on budget ownership and ensure timely sign-off to avoid late fees.
• Vendor Liaison: Serve as the point of contact for US vendors regarding payment status, invoice discrepancies, or PO updates.
• Process Consolidation: Take ownership of the fragmented invoice tasks currently handled by multiple team members to create a single, streamlined point of accountability.
• Data Auditing: Perform regular audits of employee records to ensure 100% data integrity for payroll and compliance reporting.
• Reporting: Generate scheduled and ad-hoc reports regarding headcount, turnover, and other HR metrics for US stakeholders.

Technical Requirements

• HRSS Expertise: 24 years of experience using enterprise HR systems (Workday, Oracle, or PeopleSoft).
• US HR Knowledge: Familiarity with US employment laws, terminology, and standard documentation requirements.
• Transactional Accuracy: Proven ability to handle high-volume data entry with a low error rate.
• Tools: Advanced proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables) for data reconciliation.
• System Knowledge: Hands-on experience with Coupa (or similar P2P platforms like Ariba or Oracle).
• Financial Literacy: Understanding the relationship between Requisitions, POs, and Invoices.

Detail Orientation:

Ability to spot discrepancies between billed amounts and contracted rates.

Mandatory requirements

• Strong knowledge of HR domain/processes.
• Experience in BPO or shared services environments.
• Proficiency in Excel and data manipulation.
• Reporting and Dashboard
• Knowledge of Workday
• Excellent oral and written communication skills
• Advance knowledge in MS Office
• Excellent business communication and presentation skills