HRIS Specialist (Human Resources Information Systems (HRIS) Specialist)

Gratitude Inc; Chennai District; On-site; INR 2,400,000 - 4,200,000; Full time

Job summary

Gratitude Inc, based in Chennai, seeks an experienced HRIS Specialist to manage Workday configuration, governance, and enhancements. You will partner with HRBPs and Payroll to ensure data accuracy and process efficiency across Absence, Benefits, and Talent Management modules.

You will lead release management, UAT coordination, and onboarding of new business units, ensuring alignment with enterprise standards and templates in a fast-paced environment.

Qualifications

• 10+ years of HRIS experience, including Workday and PeopleSoft.
• Hands-on configuration across Absence, Benefits, and Talent Management.
• Strong knowledge of data governance, security, and reporting.

Responsibilities

• Provide end-to-end HRIS support, configuration, and governance for Workday.
• Troubleshoot cross-module issues and manage deployments/releases.
• Design rules, validations, dashboards, and EIB templates.
• Lead onboarding of new business units, testing, and hypercare.
• Coordinate UAT with global stakeholders and HRBPs.

Skills

HRIS expertise

Workday proficiency

UAT coordination

Troubleshooting

Stakeholder management

Tools

Workday

PeopleSoft

EIB

Reporting & dashboards

Job description

Role/Skill: HRIS Specialist Location: Chennai Experience: 10+ years Band: BPO 3/4/5 Job Description: HRIS Specialist (Modules: Absence Management, Benefits, Talent Management) The HRIS Specialist is responsible for the end-to-end support, configuration, governance, and continual improvement of the Workday platform. This role spans operational support, advanced troubleshooting, configuration design, release management, and advisory partnership with HRBPs globally, Group Rewards, HR Shared Services and Payroll. The incumbent serves as both a technical expert and a functional advisor, ensuring system integrity, data accuracy, process efficiency and alignment with enterprise standards and templates.

Key Responsibilities

• Operational Support L1 Support Perform basic troubleshooting Support UAT activities. Maintain knowledge base documentation including FAQs, QRGs (Quick Reference Guide) and SOPs. Provide communication support for system updates and changes. L2 & L3 Troubleshooting Conduct deep triage of complex cross-module Workday issues. Perform root cause analysis across configuration, integrations, and user processes. Reproduce issues in sandbox environment. Implement configuration fixes, data corrections, workarounds, and preventive controls.
• Workday Configuration & System Build Configure and maintain business processes, condition rules, validations, notifications, eligibility rules, and routing logic. Develop and maintain complex calculated fields used for eligibility, reporting, and security. Design, update, and troubleshoot reports and dashboards. Build and govern EIB templates including validation rules, field mapping, and upload sequencing.
• Workday Release Management (R1 & R2) Review release notes and conduct detailed impact assessments. Recommend feature enablement decisions aligned to policy and risk. Define regression testing scope and strategy. Develop and execute UAT scripts across global stakeholders. Coordinate cross-functional testing participation. Implement configuration updates related to releases.
• New Business Unit Onboarding Lead requirements discovery and translate into Workday design. Support configurations, reporting, and data migration, if applicable. Manage testing, cutover, and hypercare. Provide change management and training support.
• Roadmap & Enhancements Translate release changes into business impact and adoption plans. Prioritize HRIS enhancements based on value, risk, and effort. Maintain alignment with enterprise technology strategy.

Other Experience & Competencies

• 10+ years of HR Information systems experience (e.g. Min. 5 years in Workday and PeopleSoft).
• Hands-on configuration experience across Absence, Benefits and Talent Management modules.
• Strong understanding of business process framework, calculated fields, reporting, EIB, and security.
• Experience managing global release cycles and UAT coordination.
• Strong functional HR knowledge, with the ability to understand HR policies and ways of working and translate them into system configuration.
• Strong stakeholder management supporting global and regional users, with familiarity in managing country-specific requirements.
• Familiar with multi-country governance standards and cross-country complexities.
• Strong analytical and troubleshooting capabilities.
• Able to quickly grasp new concepts, projects, and system functionalities, and adapt effectively in a fast-paced environment.

PAN and DOB are required for profile creation .