HRIS Analyst - Technical Consultant Workday

Zuora Community; Chennai District; On-site; INR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

Generous, flexible time off

Paid parental leave

Learning & development stipend

Job summary

Zuora Community in Chennai is looking for a Business Systems Analyst for Workday & HRIS. The role involves managing Workday configurations, leading enhancements, and identifying process improvements. Ideal candidates have 5+ years of Workday experience.

The position supports cross-functional initiatives in HR technology and requires strong analytical and communication skills. Benefits include competitive pay, medical insurance, and flexible time off.

Qualifications

• 5+ years of hands-on Workday administration experience including configuration, reporting, calculated fields, and business processes.
• Experience with Workday Absence Management and Security configuration preferred.
• Strong knowledge of HR processes such as employee lifecycle, time off, and organization management.

Responsibilities

• Serve as a Workday system expert, supporting configuration, testing, reporting, and troubleshooting.
• Lead or contribute to enhancement projects and support larger cross-functional initiatives.
• Manage day-to-day Workday operations including data audits and support tickets management.

Skills

Workday administration

HR processes knowledge

Analytical skills

Communication skills

Excel/Google Sheets proficiency

Education

Bachelor’s degree in Information Systems, HR, or related field

Tools

HRIS systems

Workday

Job description

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

Chennai, Tamil Nadu, India

Opportunity

As the Business Systems Analyst – Workday & HRIS, you’ll collaborate with HR and cross‑functional partners to enhance and streamline Workday and related HR systems. You’ll manage configurations, lead enhancements, and identify process improvements that strengthen efficiency and the overall employee experience. Working closely with other BSAs and technical teams, you’ll help prioritize initiatives, refine requirements, and ensure successful delivery of enhancements through agile development and testing cycles.

Key Responsibilities Include

• Serve as a Workday system expert, supporting configuration, testing, reporting, and troubleshooting across multiple modules (Core HCM, Absence, Advanced Compensation etc.).
• Lead or contribute to enhancement projects and support larger cross‑functional initiatives related to HR technology.
• Manage day‑to‑day Workday operations including data audits, security administration, and HRIS support tickets management.
• Partner with technical resources to support integrations and inbound data loads with other enterprise systems (e.g., Finance, IT, Recruiting, Learning).
• Create, update, and maintain Workday documentation with process guides and end‑user training materials.
• Collaborate with HR, IT, and other business stakeholders to identify improvement opportunities and define scalable solutions.
• Address incoming questions, requests, and issues while maintaining strong communication.
• Support system testing and deployment cycles, ensuring accuracy, data integrity, and smooth rollouts.

About You

• Bachelor’s degree in Information Systems, HR, or a related field (or equivalent experience).
• 5+ years of hands‑on Workday administration experience including configuration, reporting, calculated fields, and business processes.
• Experience with Workday Absence Management and Security configuration preferred.
• Strong knowledge of HR processes such as employee lifecycle, time off, and organization management.
• Advanced proficiency with Excel/Google Sheets for analysis, data validation, and reconciliation.
• Experience supporting or integrating other HRIS or People Systems (e.g., Greenhouse, Okta, others) is a plus.
• Detail‑oriented with excellent problem‑solving and analytical skills.
• Strong communication and collaboration skills with a proactive, customer‑focused mindset.
• Ability to manage multiple priorities, deliver quality outcomes, and maintain high accuracy under pressure.

The Team

Zuora’s Corporate Operations organization serves as the backbone of our internal technology ecosystem, building digital experiences that connect teams, align business priorities, and strengthen collaboration company‑wide. Taking a cloud‑first, AI‑enabled approach, we empower our global ZEOs with modern tools and self‑service solutions that drive productivity, scalability, and agility – all while upholding the highest standards of security and compliance.

Within Corporate Operations, the Business Applications team designs, implements, and optimizes the systems that power Zuora’s Finance, Accounting, Procurement, Legal, and Human Resources functions. Reporting to the Senior Business Systems Manager of Digital Workplace Experience, this team partners closely with HR, IT, and cross‑functional system owners to deliver reliable, scalable, and user‑friendly solutions across the employee lifecycle.

You’ll join a collaborative, high‑performing team that values innovation, continuous improvement, and professional growth. Your work will directly impact the efficiency, quality, and scalability of Zuora’s enterprise systems and digital transformation initiatives.

Benefits

• Competitive compensation, variable bonus and performance‑based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company‑wide year‑end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support
• Benefits may vary by location; details will be shared during the interview process

Our Commitment to an Inclusive Workplace

Think, be and do you.

At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to [e-mail] (or local equivalent, where applicable).