HR Specialist

Syneos Health; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

Syneos Health in Gurugram seeks an HR Specialist to manage end-to-end HR processes, including onboarding, offboarding, promotions and benefits setup. You will prepare HR letters and coordinate with payroll and benefits teams to ensure accurate transactions.

The role requires Workday knowledge, ticketing tool experience, and strong MS Office skills with a focus on confidentiality and data integrity across HRIS systems.

Qualifications

• Advanced analytical and customer-service orientation.
• Experience with HR operations processes.
• Strong English communication and documentation skills.

Responsibilities

• Manage end-to-end HR processes (onboarding, offboarding, promotions, transfers, lifecycle events, benefits).
• Prepare and issue HR letters (offer, promotion, transfer, experience) with accuracy and compliance.
• Coordinate with payroll, benefits, and other HR functions for transactions and lifecycle changes.
• Maintain employee records in HRIS with data integrity and privacy.
• Respond to inquiries regarding HR policies, pay, benefits, and time off; escalate as needed.
• Support audits and ensure compliance with employment laws and company policies.
• Create/update process docs, SOPs, and knowledge base for service delivery.

Skills

Analytical

Customer service

Tools

Workday

Ticketing tool

Microsoft Office

Job description

Job Description:

HR Specialist

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.

Discover what your 25,000 future colleagues already know:

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities

• Manage end-to-end HR processes related to onboarding, offboarding, promotions, transfers, employee lifecycle events, and benefits setup.
• Prepare, validate, and facilitate the issuance of HR letters and employment-related documentation, including offer letters, promotion letters, transfer letters, experience letters, and other employee correspondence, ensuring accuracy and compliance.
• Coordinate and provide timely inputs to payroll, benefits, compensation, and other stakeholder teams to support employee transactions and lifecycle changes.
• Maintain employee records and ensure data accuracy, integrity, and compliance within HRIS systems.
• Respond to employee and manager inquiries regarding HR policies, pay, benefits, leave management, performance processes, and company guidelines through Workday Help; independently resolve queries or appropriately escalates complex issues.
• Support internal audits and ensure compliance with employment legislation, company policies, and data privacy requirements.
• Create, maintain, and update process documentation, SOPs, and knowledge base articles to enhance operational efficiency within a tiered service delivery model.
• Collaborate closely with HR Centers of Excellence (COEs), Payroll, Talent Acquisition, HR Business Partners, and other HR functions to ensure seamless service delivery.
• Handle sensitive and confidential employee information with the highest level of discretion and professionalism.
• Participate in projects, process improvement initiatives, and system enhancements, providing operational insights and recommendations.
• Effectively manage workload, prioritize activities based on business needs and service level commitments, and ensure timely completion of assigned tasks.

Requirements

• Minimum 3 - 5 years of experience
• Experience in exposure of HR operations & knowledge of HR operations processes.
• Analytical & customer service oriented
• Workday knowledge - mandatory
• Ticketing tool experience - mandatory
• Proficient in Microsoft Office
• English level - advanced

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary

The HR Specialist provides administrative and operational support across core HR processes, ensuring accurate execution of employee lifecycle activities. This role operates within established procedures and guidelines, with growing autonomy and responsibility. The HR Specialist interacts regularly with employees and managers, delivering high-quality service while maintaining confidentiality and compliance.