HR Specialist

5264 Syneos Health India Private Limited; Gurugram District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Syneos Health is seeking an HR Specialist to manage end-to-end HR operations, including onboarding, offboarding, promotions, transfers, and lifecycle events. You will ensure accurate HR documentation and collaborate with payroll and benefits teams to support employee transactions.

The role requires 3–5 years of HR operations experience, strong analytical and English communication skills, and mandatory Workday and ticketing-tool knowledge.

Qualifications

• Minimum 3–5 years of experience in HR operations.
• Experience with HR operations processes and policy application.
• Analytical mindset with strong customer service orientation.
• Workday knowledge is mandatory.
• Ticketing tool experience is mandatory.
• Proficient in Microsoft Office and good English communication.

Responsibilities

• Manage end-to-end HR processes including onboarding, offboarding, promotions and lifecycle events.
• Prepare and issue HR letters and employment documentation (offer, promotion, transfer, experience letters).
• Coordinate with payroll, benefits, and other HR teams to support transactions and changes.
• Maintain accurate records in HRIS and respond to inquiries on policies, pay, benefits, and leave management.
• Support audits and ensure compliance with employment laws and privacy requirements.
• Create and update SOPs and knowledge base articles for operational efficiency.

Skills

HR operations

Analytical skills

Customer service

English communication

Tools

Workday

Ticketing tools

Microsoft Office

Job description

HR Specialist

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.

Discover what your 25,000 future colleagues already know: Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with.

Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Responsibilities: Manage end-to-end HR processes related to onboarding, offboarding, promotions, transfers, employee lifecycle events, and benefits setup. Prepare, validate, and facilitate the issuance of HR letters and employment-related documentation, including offer letters, promotion letters, transfer letters, experience letters, and other employee correspondence, ensuring accuracy and compliance. Coordinate and provide timely inputs to payroll, benefits, compensation, and other stakeholder teams to support employee transactions and lifecycle changes. Maintain employee records and ensure data accuracy, integrity, and compliance within HRIS systems. Respond to employee and manager inquiries regarding HR policies, pay, benefits, leave management, performance processes, and company guidelines through Workday Help; independently resolve queries or appropriately escalated complex issues. Support internal audits and ensure compliance with employment legislation, company policies, and data privacy requirements. Create, maintain, and update process documentation, SOPs, and knowledge base articles to enhance operational efficiency within a tiered service delivery model. Collaborate closely with HR Centers of Excellence (COEs), Payroll, Talent Acquisition, HR Business Partners, and other HR functions to ensure seamless service delivery. Handle sensitive and confidential employee information with the highest level of discretion and professionalism. Participate in projects, process improvement initiatives, and system enhancements, providing operational insights and recommendations. Effectively manage workload, prioritize activities based on business needs and service level commitments, and ensure timely completion of assigned tasks.

Requirements: Minimum 3 - 5 years of experience Experience in exposure of HR operations & knowledge of HR operations processes. Analytical & customer service oriented Workday knowledge - mandatory Ticketing tool experience - mandatory Proficient in Microsoft Office English level - advanced

Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment.

Learn more about Syneos Health. http://www.syneoshealth.com

Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Discover what our Syneos Health colleagues already know: work here matters everywhere. Work alongside the brightest minds in the biopharmaceutical industry taking down walls and removing barriers to speed our customers’ delivery of important therapies to patients. We are strategic thinkers who actively seek different perspectives, whether across offices or across oceans. Because we solve some of the toughest challenges facing the most prestigious healthcare companies today, you'll gain exposure and be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing. The diversification and breadth of Syneos Health creates a multitude of career paths and employment opportunities. We’re a growing, global company dedicated to advancing our talent past their initial role. Discover what our 29,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients’ lives around the world.

Partner with the most diverse team of experts in the industry. From the top down, our people are inspiring. Everyone has a voice and is encouraged to use it. Work in specialized Syneos Health teams that are therapeutically or functionally aligned for expert collaboration. Assemble clinical teams where everyone, from CRAs to senior management, is skilled in the same therapeutic area or customer teams. With this structure, everyone on your team speaks the same language and can deliver unique insights into the therapeutic environment and patient population. We are partners with purpose. We integrate seamlessly with our customers and do what’s best for their success. Our people provide the brilliant ideas, valuable insights and endless energy that accelerates the impact of life changing therapies worldwide.