HR Service Delivery New Associate

8129 ASOL - Bangalore 10 SEZ Company; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Accenture in Bengaluru seeks an HR Service Delivery New Associate with 0–1 year experience and any graduation. You will process requests received by email or apps, support onboarding, payroll and benefits administration, and handle HR information with confidentiality and accuracy.

You will collaborate with team members, internal groups, vendors and clients, following documented processes to deliver reliable HR services and strong client satisfaction.

Qualifications

• 0–1 year of experience in HR service delivery or related role.
• Graduation in any field is acceptable.
• Strong customer service orientation and communication skills.

Responsibilities

• Process incoming requests via emails or applications.
• Support onboarding, payroll and benefits administration.
• Maintain confidentiality and accuracy of HR data.

Skills

HR Service Delivery

Onboarding

Payroll

Benefits administration

Data confidentiality

Customer service

Teamwork

Attention to detail

Education

Any Graduation

Job description

Skill required: Workforce Data Admin - HR Service Delivery Designation: HR Service Delivery New Associate Qualifications:Any Graduation Years of Experience:0 to 1 years

About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• The Workforce Administration New Associate will process incoming requests received through emails or any other application. These requests include resolving and or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client.
• This encompasses various aspects, including employee support, benefits administration, onboarding, payroll, and other HR related functions.
• Process and strategy of providing and managing human resources services and information to employees within an organization.

What are we looking for?

• Primary skill - HR Service Delivery Roles and Responsibilities:
• Read, understand and analyze client processes as per the business rules
• Execute the process accurately and timely as a hands‑on processor
• Escalate issues and seek advice when faced with complex issues or problems
• Always demonstrate the highest level of customer service
• Complete onboarding formalities
• Execute process steps related to people movement and benefits administration
• Ensure and maintain the security and confidentiality of client data
• Update client applications accurately and quickly in accordance with the appropriate User Guides
• Understand and adhere to processes and working methods
• Understand relevant HR and Safety legislation as appropriate and manage cases and inform clients
• Understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes onboarding the candidate, people movement & benefits administration
• Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent
• Follow LWIs while processing & highlight any anomalies in LWIs or process documentation to the SME or Leads.
• Must be able to propose process improvement ideas which can reduce time, improve accuracy or enhance controls
• Participating in Team building activities
• Strong customer orientation
• Resilient and able to work under pressure
• Attention to detail & quality driven -in communications and all system transactions
• Demonstrate high levels of confidentiality
• Team Work & collaboration
• Multi-cultural awareness

Any Graduation

About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture