HR Service Delivery Manager

Accenture; Mumbai; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Accenture in Mumbai is seeking an HR Service Delivery Manager with 13-18 years of experience to lead workforce data initiatives, drive productivity, and optimize HR processes including onboarding, payroll, and benefits administration.

The role requires strong SAP Talent HR knowledge, process design expertise, and the ability to manage multiple stakeholders and teams while delivering cost-effective HR services for client organizations.

Qualifications

• Must have experience with SAP Talent HR and HR processes.
• Strong ability to design HR processes and improve efficiency.
• Proven skill in managing client relationships and multiple stakeholders.
• Ability to lead teams and coordinate large HR projects.
• Deep knowledge of Talent HR processes and standards.

Responsibilities

• Identify and assess complex HR problems within the area of responsibility.
• Create solutions requiring in-depth evaluation of factors.
• Support strategic direction set by senior management for near-term goals.
• Interact with senior management at client or Accenture, possibly proposing alternative approaches.
• Exercise independent judgment in methods and procedures for new assignments.
• Manage large to medium-sized teams or work efforts at client or within Accenture.

Skills

SAP Talent HR

HR Process Design

Client relationship

Stakeholder management

Team management

Process management

Talent HR processes

Education

Graduation (Any)

Job description

Skill required:

Workforce Data Admin - HR Service Delivery

Designation:

HR Service Delivery Manager

Qualifications:

Any Graduation

Years of Experience:

13 to 18 years

Language - Ability:

English(Domestic) - Expert

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world-s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

What would you do

Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsProcess and strategy of providing and managing human resources services and information to employees within an organization. This encompasses various aspects, including employee support, benefits administration, onboarding, payroll, and other HR related functions

What are we looking for

• SAP Talent HR
• HR Process Design
• Ability to establish strong client relationship
• Ability to manage multiple stakeholders
• Ability to perform under pressure
• Adaptable and flexible
• Collaboration and interpersonal skills
• Stakeholder Management
• Client management
• Team Management
• Process Management
• Strong knowledge of Talent HR processes

Roles and Responsibilities

• In this role you are required to identify and assess complex problems for area of responsibility
• The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors
• Requires adherence to strategic direction set by senior management when establishing near-term goals
• Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach
• Some latitude in decision-making in involved
• you will act independently to determine methods and procedures on new assignments
• Decisions individual at this role makes have a major day to day impact on area of responsibility
• The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts
• QualificationAny Graduation