HR Service Associate

Milliman, Inc.; Gurgaon; On-site; INR 400,000 - 700,000; Full time

Job summary

Milliman Global Corporate Services (GCS) is seeking an HR Service Associate in India to handle onboarding, employee changes, and offboarding for multiple business groups. The role emphasizes being an organized, reliable resource with strong communication skills and an eye for detail.

The ideal candidate will support recruiters, manage HR data in systems, and coordinate with IT for new hires. A background in HR and proficiency with Microsoft 365 are essential.

Qualifications

• Minimum 1 year of HR experience.
• Working knowledge of HR systems.
• Experience in any HR area and understanding HR concepts.
• Advanced proficiency with Microsoft 365 (Outlook, OneNote, SharePoint, PowerPoint).
• Prior experience in a professional environment.
• Experience collecting information from multiple sources and ensuring accuracy.
• Clear verbal and written communication with stakeholders.

Responsibilities

• Assist recruiters and hiring managers in posting new job opportunities, ensuring compliance.
• Coordinate background check processing.
• Welcome new hires and guide onboarding, including HR data entry and orientation presentations.
• Coordinate with IT and the hiring team for the new hire's first day readiness.
• Monitor a shared mailbox and respond to inquiries/requests.
• Serve as an HR policy and procedure resource.
• Process employee changes (promotions, pay changes) in the HR system and communicate updates.
• Handle employee terminations, including IT coordination and communications.
• Run HR reports as needed.
• Contribute to drafting and updating SOPs.
• Perform other tasks and project work as assigned.

Skills

HR experience

HR systems

Communication skills

Microsoft 365 proficiency

Organizational skills

Tools

HR system

Microsoft Outlook

OneNote

SharePoint

PowerPoint

Job description

Independent for over 77 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

Position Summary:

The HR team at Milliman Global Corporate Services (GCS) is looking to hire a HR Service Associate.

Are you highly organized and have a knack for multitasking? Do you enjoy being a trusted resource by efficiently executing procedures and effectively communicating with a variety of people? Are you known for being welcoming and helpful? If so, come join our team as an HR Service Associate, where you will be an operational expert in onboarding, employee changes, and offboarding for multiple business groups.

RESPONSIBILITIES:

• Assist recruiters/hiring managers in posting new job opportunities, ensuring they are compliant and thorough.
• Coordinate background check processing.
• Welcome new hires and guide them through the onboarding experience, including processing data in the HR systemand facilitating HR orientation presentations.
• Coordinate with IT and the hiring team to prepare for the new hire’s first day.
• Monitor a shared mailbox and respond to submitted inquiries/requests.
• Serve as an HR policy and procedure resource.
• Process employee changes (e.g., promotions, pay changes) in the HR system and send related communications.
• Process operational tasks related to employee terminations, including IT coordination, sending required communications, and updating the HR system.
• Run reports from HR system as needed.
• Contribute to the drafting and updating of standard operating procedure (SOP) guides.
• Perform other tasks and project work as assigned.

SKILLS & QUALIFICATIONS REQUIRED:

• The ideal candidate must have minimum 1 year of experience working in a similar capacity.
• The ideal candidate must have working knowledge of HR system.
• The ideal candidate must have experience in any area of HR, and/or have knowledge of various HR concepts.
• The ideal candidate must have advanced proficiency with Microsoft 365 suite, particularly using Microsoft Outlook OneNote, SharePoint and PowerPoint.
• Must have previous experience working in a professional environment
• Must have experience collecting different pieces of information from multiple sources, organizing it, and processing it with a high level of accountability for accuracy
• Must have experience communicating verbally and in written form with various levels and types of stakeholders

THE IDEAL CANDIDATE:

• Is exceptionally organized, having a natural tendency to bring about order and logic.
• Ensures quality and accuracy, paying meticulous attention to the big and small details.
• Has strong grammar, punctuation, and formatting skills.
• Is resourceful and creative, independently and instinctively seeking out information and formulating ideas; can develop procedures and solutions from scratch and improve current ones.
• Prioritizes work and adapts to changes; is flexible with schedule and availability to accommodate time-sensitive tasks.
• Communicates in a clear, concise, and helpful manner, considering their audience and tailoring their communication accordingly.
• Is courteous, respectful, and dependable.
• Balances independence and teamwork, knowing when, how, and why to collaborate with others or work independently, depending on the task at hand.
• Is interested in pursuing a career in human resources.