HR Ops Specialist

PwC; Gurugram District; On-site; INR 450,000 - 650,000; Full time

Job summary

PwC in Gurugram, India, is seeking a Graduate with HR exposure to join Internal Firm Services as an HR Shared Services professional. You will manage end-to-end onboarding, renewal and offboarding for third-party contingent workforce, create SoWs/Addenda and coordinate with stakeholders to ensure timely, compliant processes.

Strong communication and analytics skills are essential. Proficiency in Excel, PowerPoint and MS Word is required, with a proactive, detail-oriented approach in a fast-paced

Qualifications

• Graduate with HR/shared services experience preferred.
• Experience in onboarding and offboarding processes.
• Stakeholder management experience.

Responsibilities

• Manage end-to-end onboarding, renewal and offboarding for third-party contingent workforce.
• Prepare SoW/Addendum and manage stakeholders.
• Generate monthly dashboards and ensure KPIs/SLA

Skills

Onboarding

Offboarding

Stakeholder management

Communication skills

Attention to detail

Education

Graduate degree in HR or related field

Tools

Excel

PowerPoint

MS Word

Job description

A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. Youll focus on helping the local offices in driving the Firms people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support.

Roles & Responsibilities:-

• Managing end to end Onboarding, renewal and offboarding process for third party contingent Workforce.
• SoW /Addendum creation
• Managing business and stakeholders
• Ensuring all Onboarding, renewal and offboarding process for third party contingent Workforce is done on timely basis
• Compliant with the process
• Ensuring meeting KPIs/SLA on timely basis
• Monthly Dashboard preparation
• Zero escalations
• Internal Audit 100% compliant

Education and Experience:

Essential: Graduate with preferably some prior experience in HR shared services/ Policy & Processes, Onboarding and offboarding process

Desirable:-

• Worked in E2E Onboarding and offboarding process
• Experience in people management Not required
• Expertise in HR shared services/ Policy & Processes, Onboarding and offboarding process Stakeholder management and is experienced in Human capital operation management

Essential Skills:-

• Ability to perform variety of transactional, administrative and processing tasks using an established knowledge base system to ensure consistency and conformity of work allocated
• Experienced in HR shared services/ Policy & Processes, Onboarding and offboarding process
• Excellent in Verbal and written communication skills
• Expert in Excel, Power point presentation and MS word
• Excellent is Stakeholder Management
• Carrying an overall work experience of 2-3 years in Human Capital Operations/HC shared service
• Ability to work in ambiguous environment and have a problem-solving approach
• Ability to prioritise deliverables
• Excellent communication (written and oral) and interpersonal skills
• Strong business acumen and cross-industry exposure
• Highly motivated and self-starter

Location:-

Gurugram, India.

Company Overview:-

At PwC, our purpose is to build trust in society and solve important problems. Were a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.

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