HR Business Partner - Operations Field

Amazon India Limited; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Amazon India Limited is seeking an HR Partner, Ops Field HRP in Hyderabad to serve as a front-line HR consultant supporting managers with employee experience and expert advice on people matters. The role collaborates with HR Business Partners and Centers of Excellence to implement policies and organizational changes.

You will engage in performance management, employee relations, and people development, coordinating with multiple stakeholders and using data-driven insights to address trends and

Qualifications

• Bachelor's degree required.
• 1+ years of HR generalist, management, or business partner experience.
• Preferred: 3+ years in HR generalist, management, or business partner roles and Master’s degree.

Responsibilities

• Support managers in complex employee issues including disciplinary actions, performance improvement and grievances.
• Provide guidance on HR policies, processes and local regulations across the region.
• Act as frontline consultant to business leaders on people matters and talent development initiatives.
• Design and deliver manager education initiatives to drive manager effectiveness and employee experience.
• Collaborate with HR Business Partners and HR Centers of Excellence to standardize best practices across India.

Skills

HR Generalist

Management

People Development

Employee Relations

Performance Management

Change Management

Data Analysis

Training

Education

Bachelor's degree

Master's degree

Job description

HR Partner, Ops Field HRP At Amazon, our HR Regional Partners are known for their knowledge of HR policies, processes and tools. They act as the front-line consultants to the business supporting managers in creating a positive employee experience and offering the best HR advice on people matters. They operate independently and are seen as subject matter experts, having deep knowledge in local programs, processes, and policies. They offer strong, credible and compelling advice to business leaders on how to manage their team. They are committed to collaboration with multiple HR Business Partners and HR Centers of Excellence like Benefits, Compensation and Employee Relations who support our employees in across the region.

Key job responsibilities Managers collaborate using different communication channels with the HR Regional Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters.

The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes.

Thanks to their front-line visibility across businesses, HR Regional Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders.

• Performance Management: Work with people managers through performance management cases. Analyze data and trends on Employee Relations and performance management, in order to provide input to the business strategy with the relevant HR Business Partner to prevent the recurrence of known issues.
• Employee Relations: Support relevant ER processes, including disciplinary & performance improvement programs. Consult managers on people matters that require in depth knowledge of policies, procedures and local legislation, across multiple countries. Manage ER cases, in coordination with the Employee Relations and Legal Teams.
• People Development: Enable the success of new & experienced managers by leveraging, delivering and improving existing training content and collaborating with the central Talent Development teams to anticipate and address emerging needs. Support managers and employees in identifying training opportunities to further develop functional and managerial skills. Support people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.
• HR General: Act as stewards of the employee experience and Amazon’s culture. Act as subject matter expert for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.
• Change Management: Manage employees’ programs and support managers and HR leaders to drive improvements in employee experience. Provide support to HR Business Partners and the business on change initiatives This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives.

The HRP team’s role is also to standardize best practices across India, due to our extensive insights across business lines.

The HRP team’s role is also to standardize best practices across India, due to our extensive insights across business lines.

Basic Qualifications - Bachelor's degree - 1+ years of HR generalist, management, or business partner role experience

Preferred Qualifications - 3+ years of HR generalist, management, or business partner role experience - Master's degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you're applying in isn't listed, please contact your Recruiting Partner.