HR Partner, Corporate HR Partner Organization, HR Partner

Amazon; Gurugram District; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

ADCI - Karnataka is seeking a Senior HR Partner to support managers with complex employee relations, performance management, and policy implementation across the country. The role emphasizes data-driven coaching, bias-free evaluations, and stakeholder collaboration with Legal and regional HR teams.

You'll mentor junior team members, drive HR programs, and partner on change initiatives ensuring compliance and employee experience in a fast-paced environment.

Qualifications

• Bachelor's degree in business, HR, or a related field; or 5+ years HR experience with a degree.
• Ability to influence and partner with senior leaders to drive outcomes.
• Experience coaching at the management level and handling multiple projects.
• Strong MS Office skills and data-driven decision making.
• Experience working with cross-functional teams across regions.

Responsibilities

• Partner with managers on complex employee relations and investigations.
• Lead performance management processes including improvement plans and coaching.
• Provide guidance on HR policies, compliance, and risk mitigation.
• Design and deliver manager education initiatives to improve effectiveness.
• Drive change management and process improvements across India.

Skills

Influencing others

Coaching at management level

Project management

Cross-functional collaboration

People analytics

Education

Bachelor's degree in business, HR, or related field

Master's degree in HR (preferred)

Job description

Description

At Amazon, HR Partners (HRP) provide high-judgment HR support to managers across levels at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate advanced knowledge of HR policies, processes, and tools, acting as trusted consultants to managers and senior managers. HRPs work backwards from the voice of the manager to deliver personalized experiences and drive large-scale initiatives using technology and simplified processes that match the speed and agility of our business. They operate independently as subject matter experts with deep knowledge of regional programs and policies, collaborating extensively with PXT teams including HR Business Partners, Employee Relations, Legal, and others to provide integrated people solutions. As established practitioners, they mentor junior team members and shape best practices across the region.

Key job responsibilities

Managers and senior managers collaborate with Senior HR Partners to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. The Sr. HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes at the country or regional level. Thanks to their front-line visibility across businesses, Sr. HRPs are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders. Sr. HRPs are also expected to partner on complex global and regional strategic priorities and process improvement initiatives. As a subject matter expert, Sr. HRPs mentor and guide junior team members.

Key Responsibilities Include

• Performance Management: Partner with managers on complex and nuanced performance management cases including performance improvement plans and assessments. Guide managers in implementing performance management processes and tools effectively. Partner with managers to ensure bias-free evaluations and effective coaching approaches across teams. Analyze performance data to identify trends, share insights, and develop solutions for systemic issues.


• Employee Relations: Handle complex and nuanced employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and lead informal discussions or mediation. Provide guidance to managers on sophisticated ER matters including policy violations and workplace concerns across countries. Partner with Legal and Employee Relations teams to resolve sensitive cases while ensuring compliance and risk mitigation. Analyze investigation findings, prepare recommendations, and identify trends to prevent future risks.


• HR General: Act as stewards of the employee experience and Amazon's culture. Act as subject matter expert for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.


• Change Management: Drive implementation of employee programs and lead improvements in manager experience. Partner with HR Business Partners and central teams on complex change initiatives across countries. Use data and insights to advocate for and influence process improvements. Design and execute change management strategies to ensure effective adoption across diverse employee groups.


• Process Improvement: Drive complex strategic priorities and process improvement initiatives across India. Partner with global HRP team, other HR teams and CoEs to drive global and regional HRP strategic projects.

Basic Qualifications

• Bachelor's degree in business, HR, or a related field, or 5+ years of human resources experience and Bachelor's degree


• Experience delivering results by partnering with and influencing others


• Experience coaching and mentoring at the management level


• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment


• Experience in computer skills, including proficiency in MS Office (Word, Excel, PowerPoint)


• Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization


• Business and HR acumen, including problem solving skills, critical thinking, and self-initiative

Preferred Qualifications

• Master's degree in Human Resources or related field with about 6-10 years' work experience. Proven track record of accomplishments in a dynamic environment, which is fast paced and customer driven. Proven ability to prioritize, meet deadlines and make the best use of available resources. Project management and the ability to deliver, with a proven track record of influencing through data-driven recommendations. Coaching and consulting skills; Ability to work with and influence multiple stakeholders. Experience in dealing with contingent workforce will be an advantage. Presentation skills and knowledge of employment laws.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company

ADCI - Karnataka

Job ID: A10485157