HR Business Partner - Noida

Paytm; Dadri; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Paytm in India seeks an experienced HR Business Partner to lead the central HR function, partnering with the business to support growth and talent planning. You will oversee HR operations, employee relations and a broad stakeholder network across product and tech teams.

You will drive governance on retention, engagement costs and policies, while mentoring teams and executing central HR programs across a fast-growing organization.

Qualifications

• Minimum 6–8 years of experience in a core HRBP role.
• Experience with Performance Management and related processes.
• Ability to review developmental plans and execute them.

Responsibilities

• Drive governance on critical HR metrics like retention and engagement costs.
• Collaborate with CB, Staffing, HRSS and business partners in a matrix.
• Lead HR initiatives, train and mentor teams, implement best practices.
• Drive cultural, performance, recognition and policy initiatives.
• Align across the organization and ensure consistent messaging.
• Understand business challenges and partner with stakeholders at senior levels.
• Manage queries, escalations, and participate in knowledge sessions.
• Handle HRBP activities for 300–400 employees.
• Oversee engagement and retention activities.

Skills

HRBP experience

Performance management

Development plans

Change management

MS Excel

PowerPoint

HR Analytics

HR Compliance

Grievances handling

Education

MBA in Human Resource Management

Tools

MS Excel

PowerPoint

HR Analytics

HRIS

Job description

About Paytm

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team: This team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Human Resources.

About the role: This role includes leading the HR Function centrally to partner and advise the business. HR Business Partner(HRBP) will be responsible for working closely with the business to support the achievement of growth objectives and future talent needs. The HRBP has overall accountability for the assigned Stakeholders and manages a span of 300-400 product/tech employees, working closely with the business and HR leadership to implement the HR strategy.

Expectations/ Requirements :

1. Drive governance on critical human resource metrics such as retention, and engagement cost for a fast-paced business.

2. Engage work with key internal and external partners in a matrixed relationship for CB, Staffing, HRSS, and the business.

3. Operate independently to ensure employee satisfaction and development of the team Train, mentor, and lead HR initiatives and Best Practices.

4. Lead the way in implementing change initiatives related to culture, performance, recognition, and policies responsible for HR operations, Employee Relations, and Business HR teams.

5. Promote alignment and collaboration across the organization, driving synergy and perspective, demonstrating the common process and consistent messaging.

6. Understand the business and its challenges to help address the organization and people ask to assist with the change process as the company meets the challenges of hyper-growth and the need to partner with Stakeholders and manage senior stakeholders single-handedly to tackle business problems.

7. Manage queries, issues, and escalations, if any other process/ task allocated as required participate in Knowledge Sessions within or outside the Team participate in events organized by the company deploy and monitor the performance management system for all employees, and ensure adherence to the process.

8. Handling HRBP activities for a span of 300-400 employees.

9. Handling engagement and retention activities.

10. Executing Central Level Org Projects.

Superpowers/ Skills that will help you succeed in this role :

1. Minimum 6 - 8 years of experience in a core HRBP role.

2. Must have handled Performance Management.

3. Should be able to Review developmental plans & their execution for all employees.

4. Must be able to execute and implement new strategies.

5. Hands-on with MS Excel, PowerPoint, presentation skills and HR Analytics.

6. Brief understanding of HR Compliance and grievances.

7. Hands-on experience in digital tools / HRIS Management.

Education:

Must be an MBA in Human Resource Management or equivalent.

Why join us ?

A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedbacks from your peer teams on your support of your goals Respect, that is earned, not demanded from your peers and manager

Compensation:

Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed toit. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!