HR Associate, Admin & Benefit Operations

ITC Limited; Kolkata District; On-site; INR 350,000 - 520,000; Full time

Job summary

ITC Limited in Kolkata is seeking an HR Associate to support Admin & Benefit Operations, handling end-to-end onboarding and separations, and coordinating employee documentation, access, welcome kits and related joining requirements.

The role also administers meal benefits, insurance, transport, travel and relocation coordination, maintains accurate records, coordinates with vendors, and provides frontline employee support while ensuring compliance and timely processing.

Qualifications

• Graduate in any discipline.
• 1.5-3.5 years of relevant experience in Administration or HR Operations.
• Experience with employee benefits and facilities would be an advantage.

Responsibilities

• Support end-to-end administrative activities for onboarding and separation.
• Coordinate employee documentation, office access, ID cards and welcome kits.
• Administer meal benefits, cafeteria registrations, and meal credit allocations.
• Coordinate insurance enrollment, updates and queries with providers.
• Administer transport services, registrations, route allocations and payroll checks.
• Support travel and relocation coordination and procurement of office supplies.

Skills

Communication skills

Coordination

Multitasking

Attention to detail

Vendor management

Education

Graduate in any discipline

Tools

MS Excel

MS Word

PowerPoint

Job description

HR Associate, Admin & Benefit Operations

• Support end-to-endadministrative activities for employee onboarding and separation.
  
• Coordinateemployee documentation, office access, ID cards, welcome kits and otherjoining requirements.
  
• Facilitateregistration of employees for transport, meal benefits, medical insuranceand workplace facilities.
  
• Coordinateexit-related activities including asset recovery, access deactivation, exclusionform transport & insurance and closure documentation.
  
• Maintain accurateemployee administration records and trackers.
  

2.Employee Benefits Administration

a. Meal Benefits & Cafeteria

• Administeremployee meal benefits and cafeteria-related services.
  
• Process employeeregistrations, activations, deactivations and monthly meal creditallocations.
  
• Reconcile employeeeligibility and meal consumption records.
  
• Coordinate withvendors for service delivery, invoice validation and issue resolution.
  
• Address employeequeries related to meal benefits and cafeteria services.
  

b. Insurance administration & support

• Coordinateemployee enrolments, exclusions and periodic updates under the medicalinsurance policy.
  
• Liaise withinsurance providers/partners for employee additions and deletions.
  
• Maintaininsurance-related employee records and supporting documents.
  
• Assist employeeswith insurance-related queries and coordinate resolution with relevantstakeholders.
  

c. TransportAdministration

• Administeremployee transportation services and applicable conveyance allowanceprocesses.
  
• Manage employeetransport preferences, registrations, route allocation and onboarding.
  
• Maintain updatedtransport databases and monthly employee rosters.
  
• Coordinate withtransport vendors for smooth and uninterrupted service delivery.
  
• Monitor transportutilization and support monthly billing reconciliation.
  
• Resolve employeequeries and escalations relating to transport services.
  
• Support periodictransport preference exercises and employee communications.
  

d. Travel & Relocation Coordination

• Coordinatedomestic business travel requirements including flights, hotels and localtransportation.
  
• Support employeerelocation and other approved travel requirements.
  
• Ensure travelarrangements comply with applicable company policies and approvalprocesses.
  
• Maintain travelrecords and support expense claim documentation.
  
• Liaise with travelpartners for timely and cost-effective arrangements.
  
• Coordinateprocurement of office supplies, ID cards, welcome kits, employee gifts,event materials and other administrative requirements.
  
• Obtain quotations,prepare comparative statements and coordinate internal approvals.
  
• Maintain vendorrecords, agreements and supporting documentation.
  
• Follow up withvendors to ensure timely delivery and appropriate service quality.
  
• Manageadministrative invoices from receipt through validation, approval andsubmission to Finance.
  
• Process invoicesrelating to transport, meal services, travel, telecom, ID cards,administrative purchases, employee engagement activities and otheroperational vendors.
  
• Verify invoicesagainst agreed commercials, supporting documents and services delivered.
  
• Maintain invoicetrackers and follow up to ensure timely processing and payment.
  
• Maintainappropriate documentation for audit and compliance requirements.
  

7.Corporate Prepaid Card Administration

• Track andreconcile expenses incurred through corporate prepaid cards.
  
• Reconciletransactions with appropriate invoices, bills and approvals.
  
• Prepare periodicexpenditure summaries and supporting documentation.
  
• Ensure expensesare appropriately recorded and allocated.
  
• Maintain recordsrequired for financial review and audit purposes.
  

8.Facilities & Workplace Administration

• Support day-to-dayoffice administration and workplace operations.
  
• Coordinate withfacility teams for employee requirements and workplace-related concerns.
  
• Support parking,gym, access control, security, visitor management and other workplaceservices.
  
• Coordinate visitoraccess and meeting room requirements, wherever applicable.
  
• Help maintain asafe, organized and employee-friendly workplace.
  

9.Employee Support

• Act as a point ofcontact for routine employee administration queries.
  
• Provide support ontransport, insurance, meal benefits, travel, facilities and otherworkplace services.
  
• Track employeerequests and ensure timely closure or escalation to the appropriatestakeholder.
  
• Communicateservice updates and administrative information clearly to employees.
  
• Support employeeengagement activities and workplace initiatives as required.
  

10.Reporting, Documentation & Compliance

• Maintain accurateoperational trackers, databases and administrative records.
  
• Prepare periodicreports relating to transport, benefits, invoices, vendors and employeeservices.
  
• Maintainappropriate documents and records in accordance with organizationalguidelines.
  
• Supportinternal/external audits by providing required records and supportingdocumentation.
  
• Identifyopportunities to simplify processes, improve turnaround time and enhanceadministrative efficiency.
  

Requirements

• Good communicationand interpersonal skills
  
• Strongcoordination and follow-up skills
  
• Ability to work onmultiple areas simultaneously
  
• Attention todetail and accuracy
  
• Employee/customerservice orientation
  
• Vendorcoordination and relationship management
  
• Basicunderstanding of invoice processing and reconciliation
  
• Ability to managemultiple activities and priorities
  
• Working knowledgeof MS Excel, MS Word and PowerPoint
  
• Good documentationand record-management skills
  
• Ability to workeffectively with employees, vendors and cross-functional teams
  
• Education: Graduate in anydiscipline
  
• Experience: 1.5-3.5 years ofrelevant experience in Administration, HR Operations, Employee Services,Facilities or a similar role preferred.
  
• Prior exposure toemployee transport, vendor coordination, invoice processing, facilities,travel or employee benefits administration would be an advantage.