Housekeeping Associate

Elite Butlers Hospitality Solutions; Mumbai; On-site; INR 189,720 - 279,000; Full time

Job summary

Elite Butlers Hospitality Solutions is seeking a Housekeeping Associate to ensure cleanliness, tidiness, and a hygienic environment across guest rooms and public areas. You will perform daily cleaning, restock amenities, and maintain carts and storage areas.

Responsibilities include sanitizing bathrooms, changing linens, handling guest requests, reporting maintenance issues, and assisting deep cleaning or events while following health and safety policies. Strong customer service is essential.

Responsibilities

• Perform daily cleaning and sanitizing of guest rooms, public areas, offices, and other designated spaces, including dusting, vacuuming, sweeping, mopping, and polishing surfaces.
• Change bed linens, make beds neatly, and replenish towels and other amenities according to brand standards or facility requirements.
• Clean and disinfect bathrooms thoroughly, including toilets, showers, sinks, and floors, ensuring all fixtures are sparkling and supplies are restocked.
• Empty trash receptacles and transport waste to designated disposal areas.
• Inspect and report any maintenance issues, damages, or safety hazards observed in rooms or public areas to the appropriate department for prompt resolution.
• Maintain cleanliness and organization of housekeeping carts, storage areas, and equipment.
• Handle guest requests and inquiries politely and efficiently, ensuring a high level of customer satisfaction.
• Adhere strictly to all health, safety, and hygiene regulations and company policies, including the proper use and storage of cleaning chemicals.
• Monitor and control inventory of cleaning supplies and guest amenities, reporting shortages to management.
• Assist with deep cleaning projects, special events, or other duties as assigned by the Housekeeping Supervisor or Manager.
• Process lost and found items according to established procedures.

Skills

Cleaning

Sanitation

Customer service

Attention to detail

Communication

Job description

The Housekeeping Associate is responsible for ensuring the cleanliness, tidiness, and aesthetic appeal of all assigned areas within the facility. This role is crucial in providing a comfortable, safe, and hygienic environment for guests, residents, or visitors. The associate will perform a variety of cleaning tasks, adhere to established standards, and contribute to a positive overall experience.

Key Responsibilities and Tasks:

• Perform daily cleaning and sanitizing of guest rooms, public areas, offices, and other designated spaces, including dusting, vacuuming, sweeping, mopping, and polishing surfaces.
• Change bed linens, make beds neatly, and replenish towels and other amenities according to brand standards or facility requirements.
• Clean and disinfect bathrooms thoroughly, including toilets, showers, sinks, and floors, ensuring all fixtures are sparkling and supplies are restocked.
• Empty trash receptacles and transport waste to designated disposal areas.
• Inspect and report any maintenance issues, damages, or safety hazards observed in rooms or public areas to the appropriate department for prompt resolution.
• Maintain cleanliness and organization of housekeeping carts, storage areas, and equipment.
• Handle guest requests and inquiries politely and efficiently, ensuring a high level of customer satisfaction.
• Adhere strictly to all health, safety, and hygiene regulations and company policies, including the proper use and storage of cleaning chemicals.
• Monitor and control inventory of cleaning supplies and guest amenities, reporting shortages to management.
• Assist with deep cleaning projects, special events, or other duties as assigned by the Housekeeping Supervisor or Manager.
• Process lost and found items according to established procedures.