House Keeping Supervisor

Mayfair Hotels & Resorts; Khordha; On-site; INR 300,000 - 600,000; Full time

Job summary

Mayfair Hotels & Resorts in India is seeking a experienced Housekeeping Supervisor to oversee cleaning staff, schedule tasks, and maintain high standards of cleanliness across rooms and public areas.

The ideal candidate will have strong leadership, attention to detail, and the ability to motivate a team, implement procedures, and liaise with maintenance and other departments to deliver a welcoming guest experience.

Qualifications

• Experience supervising housekeeping staff and managing shifts.
• Strong leadership and communication skills.
• Attention to detail with a focus on guest satisfaction.

Responsibilities

• Supervise and train housekeeping staff, including scheduling and assigning tasks.
• Ensure all rooms and common areas are cleaned and maintained to high standards.
• Develop and implement cleaning procedures and protocols.
• Conduct quality control checks to ensure work meets established standards.
• Manage inventory of cleaning supplies and equipment, including requisitions for restocking.
• Resolve customer complaints related to housekeeping services.
• Address maintenance issues and report to the maintenance department.
• Monitor and ensure compliance with occupational health and safety standards.
• Perform administrative tasks such as timecards, attendance, and payroll.
• Collaborate with other departments to ensure facilities are maintained to high standards.

Job description

We are seeking a highly motivated and experienced Housekeeping Supervisor to oversee our cleaning staff and ensure our facilities are clean, presentable, and welcoming to our guests. The ideal candidate will have a keen attention to detail, strong leadership skills, and the ability to motivate and manage a team of housekeepers.

Responsibilities

• Supervise and train housekeeping staff, including scheduling and assigning tasks.
• Ensure all rooms and common areas are cleaned and maintained to high standards.
• Develop and implement cleaning procedures and protocols.
• Conduct quality control checks to ensure work meets established standards.
• Manage inventory of cleaning supplies and equipment, including requisitions for restocking.
• Resolve customer complaints related to housekeeping services.
• Address maintenance issues and report to the maintenance department.
• Monitor and ensure compliance with occupational health and safety standards.
• Perform administrative tasks such as timecards, attendance, and payroll.
• Collaborate with other departments to ensure facilities are maintained to high standards.