Job Summary
SysTechCare Support is looking for enthusiastic, persuasive, and self-driven Home-Based Telesales Executives to join our growing remote team. This role is ideal for housewives, return-to-work professionals, and anyone seeking a stable work-from-home opportunity with flexible hours and zero field travel. You will contact warm/leads or prospective customers over the phone, educate them about our products/services, handle objections confidently, and close sales while delivering an excellent customer experience.
Key Responsibilities
- Make outbound telesales calls to assigned leads/prospects; follow structured sales scripts while personalizing conversations.
- Clearly articulate product/service features, pricing, promotions, and value propositions.
- Handle queries, overcome objections, and convert conversations into successful sales or qualified appointments.
- Maintain accurate and timely records of calls, outcomes, and follow-ups in the CRM.
- Achieve and exceed daily/weekly/monthly targets for calls, conversions, revenue, and other KPIs.
- Perform timely follow-ups on interested leads and nurture them through the sales funnel.
- Collaborate with team leaders on campaign feedback, customer insights, and process improvements.
- Adhere to compliance, quality standards, and call etiquette guidelines at all times.
- Participate in regular virtual training, coaching, and performance reviews.
Required Skills and Qualifications
- Strong verbal communication skills in English and/or local languages (multilingual ability is a plus).
- Confident telephone manner with the ability to influence, persuade, and close.
- Basic computer literacy: ability to use CRM/Google Sheets/Excel, email, and calling tools.
- Goal-oriented mindset with resilience to handle rejections and maintain productivity.
- Ability to work independently from home with minimal supervision.
- A quiet workspace, a reliable computer/laptop, stable broadband internet, and a good-quality headset.
- High standards of integrity, professionalism, and customer empathy.
Experience
- 0–3 years of telesales/telecalling/customer service experience (freshers and career returnees are encouraged to apply).
- Prior experience in BPO, inside sales, telemarketing, or lead generation will be an advantage but is not mandatory—we provide training.
Working Hours
- Flexible shift options: Part-time (4–5 hours/day) or Full-time (8 hours/day).
- Weekday and weekend shifts available based on campaign needs.
- Breaks and timings can be adjusted to accommodate household responsibilities (to be agreed upon with your supervisor).
Knowledge, Skills, and Abilities
- Understanding of basic sales techniques: needs analysis, objection handling, and closing.
- Familiarity with sales funnels, lead stages, and follow-up cadence is helpful.
- Ability to learn product knowledge quickly and convey it simply.
- Time management and self-organization to meet targets in a remote setup.
- Positive attitude, coachability, and openness to feedback.
- Basic numerical aptitude to discuss pricing, discounts, and offers accurately.
Benefits
- Work from home permanently – no commuting, no field visits.
- Flexible schedules to balance family and work.
- Fixed salary + attractive performance-based incentives/bonuses.
- Comprehensive onboarding and sales training with ongoing coaching.
- Clear career growth paths into senior telesales, team lead, quality, or training roles.
- Paid leaves, festival/offers-based incentives (as per company policy).
- Supportive, inclusive culture welcoming housewives, freshers, and second-career professionals.
Why Join SysTechCare Support
- We specialize in building remote-first teams that respect work-life balance.
- Transparent targets, supportive leadership, and recognition for high performers.
- Opportunity to relaunch your career from home with structured training and mentorship.
- Stable earning potential with a proven, data-driven sales engine to support you.
- Be part of a values-driven organization focused on integrity, customer delight, and continuous improvement.
How to Apply
Prepare your updated resume highlighting communication skills, any sales/customer interaction experience, and your availability (part-time/full-time).
Email your resume with the subject line: Application – Home-Based Telesales Executive.
In your email, please mention:
- Preferred shift (Part-time/Full-time)
- Languages you can speak fluently
- Available start date
- Contact number & WhatsApp number
Shortlisted candidates will be contacted for a telephonic/virtual interview and a brief role-fit assessment.