Role Overview:
We are seeking a detail-oriented Business Analyst cum Project Manager to join our growing team. In this hybrid role, you will bridge the gap between our business operations and technology teams, helping to gather requirements for lending platforms, digital products, and risk management systems. Simultaneously, will support the planning, tracking, and execution of internal projects.
Job Responsibility:
- Collaborate with stakeholders (Credit, Operations, Risk, Collections, and Sales) to document detailed business requirements (BRD) and functional specifications (FRD).
- Analyze existing lending workflows (Loan Origination, Loan Management, KYC, Disbursement) and identify bottlenecks to suggest automation or improvements.
- Define User Acceptance Testing (UAT) scenarios, coordinate with QA teams, and lead testing sessions with business users to ensure the final product meets requirements.
- Utilize basic data analysis to generate operational reports and dashboards tracking product performance or system adoption.
- Maintain project plans, track milestones, and ensure timelines are met for key technology implementation and process migration projects.
- Assist in organizing daily stand-ups, backlog grooming, and sprint planning sessions using Agile methodologies.
- Prepare project status reports, track risks/issues, and communicate updates clearly.
- Maintain central repositories for project artifacts, user manuals, and standard operating procedures (SOPs).
Education & Experience:
- Bachelors Degree in Computer Science, Information Technology, Business Administration, Finance, or a related field.
- 1-3 years of experience as a Business Analyst, Project Coordinator, or Operations Executive.
- Prior experience in a Banking, Financial Services, or NBFC environment (specifically in retail lending, MSME loans, or fintech) is highly preferred.
Technical & Functional Skills:
- Proficient in Jira, Confluence, Trello, or MS Project; advanced skills in MS Excel and MS Visio (or Lucidchart).
- Basic understanding of the loan lifecycle, KYC/AML norms, credit bureaus, and payment gateways.
- Familiarity with Agile, Scrum, or Waterfall framework