Hiring | Customer Support Executives - Fresher & Experience

Glorious Hr Services; Chennai District; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Additional Bonus + Incentives

Two-way Cab facility

Relocation Bonus

Job summary

Glorious Hr Services is hiring for Senior Customer Service Executive for International Voice Process in Chennai. The role involves handling customer queries via voice support during US time zones with a night shift.

We welcome both freshers and experienced candidates who can join immediately and demonstrate strong English communication skills. 5 days working with 2 rotational offs and virtual/walk-in interview options are provided.

Qualifications

• Excellent English communication skills, B2 level required.
• Willingness to work night shifts in US time zones.
• Immediate joiners preferred.

Responsibilities

• Handle inbound/outbound customer queries via voice support.
• Provide accurate and timely resolution to customer concerns.
• Maintain high customer satisfaction and quality standards.
• Adhere to process guidelines and compliance requirements.

Skills

English communication

Education

UG or Graduate

Job description

Job Title: Senior Customer Service Executive || International Voice Process

Fresher & Experienced

Location

Kovilambakkam, Chennai

Job Description

We are hiring for an International Voice Process (US Shift) in Chennai. This is a great opportunity for candidates looking to start their career in the BPO/Customer Service domain with a reputed organization.

Role

Customer Service Executive International Voice

Shift

Night Shift (Rotational Night)

Working Days

5 Days Working - 2 Rotational off

Interview Mode

Virtual and walkin

Benefits

• Additional Bonus + Performance Incentives
• 2-Way Cab Facility Provided
• Relocation Bonus

Key Responsibilities

• Handle inbound/outbound customer queries via voice support
• Provide accurate and timely resolution to customer concerns
• Maintain high customer satisfaction and quality standards
• Adhere to process guidelines and compliance requirements

Eligibility Criteria

• UG and graduate can apply
• Excellent English Communication Skills (B2 Level Required)
• Willingness to work in Night Shifts (US Time Zones)
• Immediate joiners preferred