Customer Support Executive | Freshers & Experienced | US Process

Jobdunia Services; Chennai District; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Additional Bonus + Performance Incenti

2-Way Cab Facility Provided

Relocation Bonus

Job summary

Jobdunia Services in Chennai is hiring for an International Voice Process (US Shift) to start a career in BPO/Customer Service. This role welcomes freshers and experienced professionals looking for growth with a reputed organization.

Key duties include handling inbound and outbound voice queries, delivering accurate resolutions, and maintaining high customer satisfaction while following process guidelines. Night shifts and rotational offs are part of the schedule.

Qualifications

• UG and graduate can apply.
• Excellent English Communication Skills (B2 Level Required).
• Willingness to work in Night Shifts (US Time Zones).
• Immediate joiners preferred.

Responsibilities

• Handle inbound/outbound customer queries via voice support
• Provide accurate and timely resolution to customer concerns
• Maintain high customer satisfaction and quality standards
• Adhere to process guidelines and compliance requirements

Skills

Excellent English communication

Education

UG and graduate

Job description

Job Title: Senior Customer Service Executive || International Voice Process

Fresher & Experienced

Location: Kovilambakkam, Chennai

Job Description:

We are hiring for an International Voice Process (US Shift) in Chennai. This is a great opportunity for candidates looking to start their career in the BPO/Customer Service domain with a reputed organization.

Role: Customer Service Executive International Voice

Shift: Night Shift (Rotational Night)

Working Days: 5 Days Working - 2 Rotational off

Interview Mode: Virtual and walkin

Benefits:

Additional Bonus + Performance Incentives

2-Way Cab Facility Provided

Relocation Bonus

Key Responsibilities:

Handle inbound/outbound customer queries via voice support

Provide accurate and timely resolution to customer concerns

Maintain high customer satisfaction and quality standards

Adhere to process guidelines and compliance requirements

Eligibility Criteria:

UG and graduate can apply

Excellent English Communication Skills (B2 Level Required)

Willingness to work in Night Shifts (US Time Zones)

Immediate joiners preferred

Selection Process:

HR

Amcat (60%)

Ops Round