Hiring For Senior Customer Service Associate | US Process

Glorious Hr Services; Chennai District; On-site; INR 250,000 - 350,000; Full time

Benefits offered by this job

Additional Bonus + Performance Incenti

2-Way Cab Facility Provided

Relocation Bonus

Job summary

Glorious Hr Services in Chennai is seeking a Senior Customer Service Executive for International Voice Process (US Shift). Location is Kovilambakkam, Chennai; interviews can be virtual or walk-in.

The role provides the opportunity to start a career in the BPO/customer service domain with a reputed organization. Key responsibilities include handling voice-based customer queries, providing timely resolutions, and maintaining high standards of customer satisfaction while following process

Qualifications

• UG/Graduate candidates can apply.
• Excellent English communication skills (B2 level) required.
• Willingness to work night shifts (US time zones).
• Immediate joiners preferred.

Responsibilities

• Handle inbound/outbound customer queries via voice support.
• Provide accurate and timely resolution to customer concerns.
• Maintain high customer satisfaction and quality standards.
• Adhere to process guidelines and compliance requirements.

Skills

English communication

Education

UG / Graduate

Job description

Job Title: Senior Customer Service Executive || International Voice Process

Fresher & Experienced

Location: Kovilambakkam, Chennai

Job Description

We are hiring for an International Voice Process (US Shift) in Chennai. This is a great opportunity for candidates looking to start their career in the BPO/Customer Service domain with a reputed organization.

Role: Customer Service Executive International Voice

Shift: Night Shift

Working Days: 5 Days Working - 2 Rotational off

Interview Mode: Virtual and walkin

Benefits

• Additional Bonus + Performance Incentives
• 2-Way Cab Facility Provided
• Relocation Bonus

Key Responsibilities

• Handle inbound/outbound customer queries via voice support
• Provide accurate and timely resolution to customer concerns
• Maintain high customer satisfaction and quality standards
• Adhere to process guidelines and compliance requirements

Eligibility Criteria

• UG and graduate can apply
• Excellent English Communication Skills (B2 Level Required)
• Willingness to work in Night Shifts (US Time Zones)
• Immediate joiners preferred