Hindi Quality Auditor

DesignBoxed; Sahibzada Ajit Singh Nagar; On-site; INR 335,000 - 446,000; Full time

Job summary

DesignBoxed in Sahibzada Ajit Singh Nagar, Punjab, India seeks a Quality Auditor to monitor and verify field survey data integrity. You will audit ground survey recordings and ensure accuracy of responses, flag discrepancies, and report findings daily.

You will manage a 6-surveyor team, audit around 180 interactions daily, provide feedback to TLs and surveyors, and publish daily quality scores used for payouts and penalties. Monthly salary ranges ₹30k–₹40k.

Qualifications

• Experience auditing data from field surveys.
• Ability to identify data discrepancies and falsification.
• Strong attention to detail and reporting skills.

Responsibilities

• Audit recorded interactions and survey entries by ground surveyors.
• Verify matches between recorded conversations and survey responses.
• Identify and flag fake or inaccurate data immediately.
• Provide feedback to team leads and surveyors for improvements.
• Publish daily quality audit reports with performance scores.
• Help determine payouts and penalties based on scores.

Skills

Audit

Data integrity

Quality assurance

Reporting

Job description

About The Role

We are looking for a Quality Auditor to monitor, evaluate, and ensure the data integrity of our ground-level field survey operations. Unlike traditional call-center monitoring, this role focuses entirely on auditing real-time ground survey recordings and verifying that field surveyors are accurately recording survey responses.

Responsibilities

• Key Roles & Responsibilities
• Ground Survey Auditing & Verification: Audit recorded interactions and survey entries conducted by ground surveyors (auditing a ~10% sample size per surveyor daily). Verify that survey responses in the system match the recorded conversations accurately. Identify and flag fake, falsified, or inaccurate data entries immediately.
• Auditing Quota & Team Scope: Manage quality checks for a dedicated group of 6 ground surveyors, who cover around 25 to 30 field interactions each daily (~180 total daily interactions). Perform 6 detailed audits daily per Quality Auditor (split across the team for 12 total project audits).
• Feedback & Training: Provide immediate feedback to Team Leads (TLs) and surveyors when critical errors or data falsification are detected. Offer constructive feedback on minor errors (e.g., small discrepancies in recorded age, tone, or minor field entries) to help train and improve surveyor performance.
• Reporting & Quality Scoring: Compile and publish daily Quality Audit Reports with individual performance scores for each surveyor. Analyse survey trends and conversation nuances to provide qualitative insights on whether the collected data accurately reflects ground reality. Provide the final quality scores used to determine field surveyor payouts and penalty calculations.
• Budget: ₹30k – ₹40k per month

https://hr-hiring-application-master-727420521025.asia-south1.run.app/designboxed/jobs/hindi-quality-auditor