High Touch Engineer 3 :26-02218

Akraya; Bengaluru; Sur place; INR 1 200 000 - 1 800 000; Temps partiel

Résumé du poste

Akraya is seeking an experienced network engineer in Bengaluru to act as the primary technical point of contact for customers, focusing on expert network management and issue resolution.

You will analyze complex network problems, develop detailed technical reports, and deliver advanced solutions for network management and service delivery while collaborating with internal teams to share knowledge and improve service quality.

Qualifications

• 8+ years of engineering expertise in 5G and 4G core nodes.
• Proficiency in managing service-based interfaces and protocols.
• Demonstrated experience with cloud-native architectures and microservices.

Responsabilités

• Serve as the primary technical contact for customers on expert network management and issue resolution.
• Analyze complex network problems and prepare detailed technical reports.
• Deliver advanced technical solutions for network management and service delivery.
• Diagnose and resolve complex network infrastructure and application issues.
• Collaborate with internal teams to share knowledge and improve service quality.
• Manage customer expectations and ensure positive engagement experiences.

Connaissances

5G Core Network Architecture

AMF Configuration

Service-Based Interfaces

3GPP Standards

Cloud-Native Applications

Description du poste

Primary Skills

• 5G Core Network Architecture (advanced)
• AMF Configuration (advanced)
• Service-Based Interfaces (advanced)
• 3GPP Standards (advanced)
• Cloud-Native Applications (advanced)

Contract Type: Contract Duration: 6+ Months Location: Bengaluru

Job Summary

• This role involves being the primary technical point of contact for customers, focusing on expert network management and issue resolution.
• You will be responsible for analyzing complex network problems, providing detailed technical reports, and fostering strong customer relationships.
• This position requires a creative and proactive approach to challenging the status quo and ensuring customer satisfaction.
• Deliver advanced technical solutions and services for network management.
• Diagnose and resolve complex network infrastructure and application issues.
• Develop and present detailed technical reports with actionable recommendations.
• Collaborate with internal teams to share knowledge and improve service.
• Manage customer expectations and ensure positive engagement experiences.

Experience & Requirements

• 8+ years of engineering expertise in 5G and 4G core nodes.
• Proficiency in managing service-based interfaces and protocols.
• Demonstrated experience with cloud-native architectures and microservices.
• Experience with telecommunications and 5G network environments, including on-premises infrastructure implementation and operations, is required.

ABOUT AKRAYA

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!