Helpdesk Associate

Hk Cement Industries; Pulwama; On-site; INR 240,000 - 360,000; Full time

Job summary

HK Cement Industries in Pulwama, India, is seeking a diligent Housekeeper to maintain spotless guest rooms and public areas, ensuring guest comfort and safety.

Responsibilities include coordinating with front desk and maintenance, following cleaning schedules, and reporting repairs. The ideal candidate has proven housekeeping experience, strong cleaning knowledge, and excellent communication skills. A high school diploma is required; hospitality degree is a plus.

Qualifications

• Proven experience as a Housekeeper in a hotel or resort.
• Knowledge of cleaning procedures and protocols.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with POS systems and inventory management software.
• High school diploma or equivalent; degree in hospitality or a related field preferred.

Responsibilities

• Maintain high standards of cleanliness and hygiene in guest rooms and public areas.
• Provide exceptional customer service to guests, responding promptly to their needs and resolving any issues.
• Develop and implement effective cleaning schedules to ensure all areas are clean and well‑maintained.
• Collaborate with other departments, such as front office and maintenance, to ensure seamless operations.
• Identify and report maintenance or repair needs to the appropriate personnel.
• Ensure compliance with health and safety regulations and company policies.

Skills

Housekeeping experience

Cleaning procedures

Communication skills

Teamwork

POS & inventory software

Education

High school diploma or equivalent

Hospitality degree preferred

Tools

Point-of-sale systems

Inventory management software

Job description

• Maintain high standards of cleanliness and hygiene in guest rooms and public areas.
• Provide exceptional customer service to guests, responding promptly to their needs and resolving any issues.
• Develop and implement effective cleaning schedules to ensure all areas are clean and well‑maintained.
• Collaborate with other departments, such as front office and maintenance, to ensure seamless operations.
• Identify and report maintenance or repair needs to the appropriate personnel.
• Ensure compliance with health and safety regulations and company policies.

Job Requirements

• Proven experience as a Housekeeper in a hotel or resort setting.
• Strong knowledge of cleaning procedures and protocols.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with point-of-sale systems and inventory management software.
• High school diploma or equivalent required; degree in hospitality or a related field preferred.