Head, Operations & Administration

Universal Wisdom School (Balewadi); Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Universal Wisdom School (Balewadi) seeks a seasoned Head of Operations & Administration to own the school’s operational and administrative functions. You will lead day-to-day operations, oversee facilities, security, transport, procurement and compliance, while building robust SOPs and service standards.

Collaboration with the Principal and SLT is essential to ensure smooth functioning. The role demands strong leadership, process orientation, and a track record of managing budgets and vendor

Qualifications

• Minimum 5–7 years of experience in school operations or a related field.
• Proven ability to lead facilities, procurement, safety and vendor management.
• Strong people leadership, governance, and process orientation.
• Excellent communication and stakeholder management skills.
• Ownership and integrity in a fast-paced school environment.

Responsibilities

• Lead day-to-day operations and administration of the school.
• Oversee facilities, maintenance, housekeeping and campus readiness.
• Lead security, safety, emergency preparedness and risk management.
• Oversee transport operations and compliance.
• Manage procurement, vendors, contracts and service providers.
• Ensure statutory and regulatory compliance.
• Develop and implement administrative SOPs and systems.
• Oversee assets, inventory and resource utilisation.
• Plan and monitor operational budgets and expenditure.
• Ensure readiness for the academic year, events and activities.
• Establish service standards, accountability and response timelines.
• Identify operational risks and drive timely issue resolution.
• Lead and develop non-academic support teams.
• Work closely with the Principal and SLT to ensure smooth school functioning.

Skills

Operations leadership

Policy & SOP development

Vendor management

Facilities management

Compliance & safety

Budgeting

Stakeholder management

Job description

We’re Hiring | Head: Operations & Administration

Universal Wisdom School, Balewadi is looking for an experienced and dynamic Head, Operations & Administration to take ownership of the school’s operational and administrative functions.

This is a key leadership role for someone who can ensure that the school’s processes, infrastructure and support systems work seamlessly.

Key Responsibilities:

• Lead the day-to-day operations and administration of the school
• Oversee facilities, maintenance, housekeeping and campus readiness
• Lead security, safety, emergency preparedness and risk management
• Oversee transport operations and compliance
• Manage procurement, vendors, contracts and service providers
• Ensure statutory and regulatory compliance
• Develop and implement robust administrative SOPs and systems
• Oversee assets, inventory and resource utilisation
• Plan and monitor operational budgets and expenditure
• Ensure operational readiness for the academic year, events and school activities
• Establish clear service standards, accountability and response timelines
• Identify operational risks and drive timely resolution of issues
• Lead and develop the school's non-academic support teams
• Work closely with the Principal and SLT to ensure smooth and efficient school functioning

We are looking for someone who:

• Minimum 5-7 years of experience in relevant field
• Has strong experience in school operations and administration.
• Has excellent knowledge of facilities, procurement, compliance, safety and vendor management
• Is a strong people leader with the ability to build accountable and service-oriented teams
• Is highly organised, process-driven and solution-oriented
• Can build systems and processes rather than simply manage day-to-day issues
• Has excellent communication and stakeholder-management skills
• Demonstrates ownership, integrity and the ability to work in a fast-paced school environment.