Head of Workplace Solutions

Merck Group; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Merck Group is seeking a Workplace Solutions Lead in India to shape the digital workplace and empower teams to work smarter and collaborate effectively. You will own the end-to-end delivery of a diverse portfolio of enterprise applications, spanning custom-built solutions and vendor-provided products, from concept to retirement.

You will lead a multidisciplinary team, set engineering standards, and drive roadmaps in partnership with Enterprise Architecture, Cybersecurity, and IT.

Qualifications

• Strong software engineering background and hands-on experience in application development.
• Proven technical leadership across application development, APIs, databases, and software engineering practices.
• Experience delivering and operating enterprise applications across full lifecycle and managing a portfolio of internally developed and vendor-provided solutions.
• Familiarity with Microsoft Power Platform or comparable platforms; SharePoint, K2, or ServiceNow is an advantage.
• Solid understanding of DevOps practices, source control, CI/CD, testing, and secure development standards.
• Experience with AI-enabled applications, automation, or agentic workflows is an advantage.

Responsibilities

• Own end-to-end delivery and lifecycle management of a broad portfolio of digital workplace applications.
• Provide technical leadership across architecture, integrations, automation, and AI-enabled solutions.
• Lead a multidisciplinary team of developers and solution specialists to translate business needs into measurable outcomes.
• Drive portfolio prioritization and roadmaps in collaboration with Enterprise Architecture and Cybersecurity.
• Balance technical depth with business value when engaging with engineers and senior leaders.

Skills

Software engineering

Technical leadership

APIs

Databases

CI/CD pipelines

DevOps

AI-enabled applications

Power Platform

Tools

SharePoint

K2

ServiceNow

Power Platform

Job description

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Workplace Solutions Lead

Your Role

As the Workplace Solutions Lead, you will shape the digital foundation that empowers people across the organization to work smarter, collaborate seamlessly, and deliver with confidence. You will own the end to end delivery and lifecycle management of a broad portfolio of digital workplace applications, spanning enterprise platforms, custom built solutions, and vendor provided products, from concept and design through deployment, operation, and retirement. You will provide technical leadership across application architecture, integrations, automation, and AI enabled solutions, setting engineering standards that ensure every solution is secure, scalable, and sustainable. Leading a multidisciplinary team of developers and solution specialists, you will translate complex business needs into measurable outcomes, drive portfolio prioritization and roadmaps, and collaborate closely with Enterprise Architecture, Cybersecurity, and broader IT teams to ensure alignment with enterprise governance. This is a role for a technically grounded leader who thrives at the intersection of engineering excellence and business impact.

Who You Are

• You bring a strong software engineering background, with hands on experience in application development and a solid command of modern software architecture and design principles.
• You have proven technical leadership experience across application development, APIs, databases, integrations, and software engineering practices.
• You have delivered and operated enterprise applications across their full lifecycle, and you are experienced in managing a portfolio of both internally developed and vendor provided solutions.
• You are familiar with Microsoft Power Platform or comparable development platforms; experience with SharePoint, K2, or ServiceNow is an advantage.
• You have a solid understanding of DevOps practices, source control, CI/CD pipelines, testing methodologies, and secure development standards.
• Experience with AI enabled applications, automation, or agentic workflows is an advantage.
• You are an effective people leader with a track record of developing technical talent, managing stakeholders, and building productive relationships with technology partners and vendors.
• You can engage credibly with both engineers and senior business and IT leaders, balancing technical depth with a clear focus on business value and outcomes.

Location: India

What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!