Head of IAM Services, India

Mizuho; Pune District; On-site; INR 4,000,000 - 8,000,000; Full time

Job summary

Mizuho Pune is seeking an experienced Head of IAM Services to build and scale the India IAM organization, aligning with global cybersecurity and regulatory requirements. This leadership role oversees identity lifecycle management, access provisioning, and governance.

The successful candidate will partner with global IAM leadership, drive service transitions into India, and deliver secure, compliant IAM operations while developing high-performing teams.

Qualifications

• 15+ years in IAM, cybersecurity, or related fields.
• Proven leadership of enterprise IAM or shared services at scale.
• Experience building teams, operating models, and service transitions.

Responsibilities

• Build and lead the India IAM organization with governance and workforce capability.
• Oversee delivery of IAM services: lifecycle, provisioning, certifications, PAM, auth, and platform support.
• Drive automation, cost efficiency, and risk management while ensuring regulatory compliance.
• Collaborate with global IAM leadership and business stakeholders to set priorities.

Skills

IAM Leadership

Cybersecurity

Information Security

Governance

Stakeholder Management

Vendor Management

Automation

DevSecOps

Regulatory Compliance

Executive Communication

Education

Bachelor's degree in IT/CS/Engineering

Tools

SailPoint

CyberArk

IGA platforms

PAM solutions

Directory services

Authentication platforms

Cloud identity

Machine identities

Secrets management

Job description

At Mizuho, we provide the stability of an international industry leader with the career trajectory of a growing business. Our steady, strategic growth gives our people at all levels rewarding degrees of responsibility and richer work experience than a boutique firm or an established giant could offer alone.

It’s the local expertise of our employees that makes our global network so powerful. By collaborating with colleagues and clients who share the same ambition and drive, you can amplify your sphere of influence and base of knowledge as part of one of the largest banks in the world.

Mizuho Global Services (MGS) is seeking an experienced Head of IAM Services, India to build, lead, and scale Identity & Access Management services supporting Mizuho's global operations. This role is accountable for establishing a high-performing India-based IAM organization, transitioning services into India, and delivering secure, reliable, and compliant IAM operations aligned with global cybersecurity, risk, and regulatory requirements.

The successful candidate will combine deep IAM expertise with strong organizational leadership, operational excellence, and service transformation capabilities while partnering closely with global IAM leadership to drive continuous improvement and capability growth.

Key Responsibilities:

• Build and lead the India IAM organization, establishing operating models, governance processes, service ownership, performance standards, and workforce capabilities.
• Lead the transition and expansion of IAM services into India, ensuring operational readiness, knowledge transfer, service stabilization, and continuous improvement while maintaining service continuity and control effectiveness.
• Oversee the delivery of IAM services including identity lifecycle management, access provisioning, access certifications, privileged access management, authentication services, and platform support operations.
• Drive operational excellence through service-level management, automation, AI-enabled improvements, workforce planning, reporting, risk management, and process optimization.
• Ensure compliance with cybersecurity policies, regulatory obligations, audit requirements, and internal controls through effective governance, issue remediation, and risk management practices.
• Partner with global IAM leadership, cybersecurity teams, technology organizations, vendors, auditors, and business stakeholders to align priorities, resolve operational challenges, and support strategic initiatives.

Required Qualifications:

• 15+ years of experience in Identity & Access Management, Cybersecurity, Information Security, Technology Operations, or related disciplines.
• Proven experience leading enterprise IAM services, shared services organizations, or large-scale identity and access management functions within global environments.
• Demonstrated success building teams, establishing operating models, managing service transitions, and scaling technology organizations.
• Strong knowledge of identity lifecycle management, identity governance, access provisioning, access certifications, privileged access management, authentication, authorization, and access control frameworks.
• Experience managing service delivery, workforce planning, vendor management, governance, operational performance, and service-level agreements.
• Strong understanding of cybersecurity risk management, regulatory compliance, audit requirements, technology controls, and operational resiliency.
• Experience driving automation, digital transformation, service modernization, and operational efficiency initiatives.
• Strong leadership, executive communication, stakeholder management, organizational development, and decision-making skills.
• Bachelor's degree in Information Technology, Cybersecurity, Computer Science, Engineering, Business, or equivalent experience.
• IAM Technologies: SailPoint, CyberArk, IGA platforms, PAM solutions, directory services, authentication platforms, cloud identity, machine identities, secrets management, identity threat detection, workflow automation, ITSM platforms, analytics, and IAM automation technologies.

Preferred Qualifications:

• Experience within financial services or other highly regulated industries.
• Experience leading global capability centers, shared services organizations, or large India-based technology teams.
• Experience transitioning services from managed service providers to internal delivery organizations.
• Knowledge of cloud identity, zero trust, machine identities, just-in-time access, identity threat detection, and modern identity security practices.
• Familiarity with Agile, DevSecOps, automation, and AI-enabled service delivery models.
• Certifications such as CISSP, CISM, CRISC, CCSP, SailPoint, CyberArk, or equivalent.

Company Overview:

Mizuho Pune is an integral part of Mizuho Financial Group, one of the world’s leading financial institutions with a strong global presence across the Americas, EMEA, and Asia. Based in India, Mizuho Pune supports Mizuho’s international businesses by delivering high-quality, scalable, and resilient services across multiple functions.

Mizuho Pune plays a critical role in driving operational excellence, standardization, and innovation for Mizuho Americas. By combining deep domain expertise with strong process, technology, and analytical capabilities, it partners closely with regional and global teams to support corporate and investment banking, capital markets, and corporate services functions, while adhering to the highest standards of risk management, regulatory compliance, and control.

Mizuho Pune offers competitive compensation and benefits package aligned with industry standards and local market practices.

Mizuho Pune is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace.

Employment is subject to applicable background verification checks in accordance with Indian laws and company policies.