Head of HR (NBFC portfolio)

Z47; Bengaluru; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Z47, Bengaluru-based, is seeking a strategic HR leader to partner with the founders, build the people, culture, compliance and capability backbone for a fast-growing digital lending platform. You’ll drive hiring, learning, and workforce design to support rapid expansion across branches and functions.

This high-ownership role requires deep EQ, governance discipline, and the ability to balance speed with fair people practices as the company scales.

Qualifications

• 15–18 years in HR, ideally across new-age / consumer-internet / growth-stage tech businesses.
• Strength across talent acquisition, L&D and people processes, with real culture and people-pulse orientation.
• Experience building for a young, fast-scaling workforce.

Responsibilities

• Strategy: A 3-year people roadmap tied to AUM and branch-expansion targets; org design, workforce planning and leadership hiring with the founders.
• Talent: Hiring across credit, collections and tech, with time-to-hire under 45 days, and a strong employer brand in NBFC / fintech circles.
• Culture: A purpose-driven culture built on transparency, customer empathy and compliance; engagement and pulse-led action.
• Performance & rewards: OKR-linked performance and variable pay that reward portfolio quality, risk management and customer experience; balanced benefits.
• Compliance: Labour-law and RBI-mandated people practices, grievances and disciplinary matters, handled fairly and with nil penalties.
• Operations & team: Lean HR ops and systems (payroll, exits, HRMS) at 99%+ accuracy, people analytics, and a full- stack HR team (TA, HRBP, L&D, Ops).

Skills

HR leadership

Talent acquisition

L&D

People analytics

Employee engagement

Job description

It is a Bengaluru-based digital lending platform that makes personal loans accessible to India's mid-income salaried professionals - quickly, transparently and responsibly. It pairs digital underwriting and instant approvals with on-ground verification and collections, for a model that is both tech-first and operationally controlled.

THE ROLE

As AUM, products and footprint grow, the people function needs to move from execution-led to a strategic business enabler. This is a high-ownership seat for a true partner to the founders - building the people, culture, compliance and capability backbone for a much larger lending platform, and growing into a CHRO mandate for the right individual.

WHAT YOU'LL OWN

• Strategy: A 3-year people roadmap tied to AUM and branch-expansion targets; org design, workforce planning and eadership hiring with the founders.
• Talent: Hiring across credit, collections and tech, with time-to-hire under 45 days, and a strong employer brand in NBFC / fintech circles.
• Culture: A purpose-driven culture built on transparency, customer empathy and compliance; engagement and pulse-led action.
• Performance & rewards: OKR-linked performance and variable pay that reward portfolio quality, risk management and customer experience; balanced benefits.
• Compliance: Labour-law and RBI-mandated people practices, grievances and disciplinary matters, handled fairly and with nil penalties.
• Operations & team: Lean HR ops and systems (payroll, exits, HRMS) at 99%+ accuracy, people analytics, and a full- stack HR team (TA, HRBP, L&D, Ops).

WHO WE'RE LOOKING FOR

Must-have

• 15–18 years in HR, ideally across new-age / consumer-internet / growth-stage tech businesses.
• Strength across talent acquisition, L&D and people processes, with real culture and people-pulse orientation.
• Experience building for a young, fast-scaling workforce.

Non-negotiables — how you show up

• Deep, genuine care for people, above all else — people-first.
• Reads the room; high EQ and empathy; a trusted sounding board.
• Understands the newer generation of employees and their distinct expectations.
• No ego, no biases; approachable and accessible.
• Thoughtful, not impulsive, with people decisions — while still moving with pace.
• A genuine learner.

You are someone who

• Balances EQ and empathy with execution hustle